Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $33 billion in affordable and responsible credit to our 5.5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.
We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.
Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.
We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1850 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.
About the Role:
The Payroll Specialist works closely with the Payroll team and other members of the Finance and People operations teams to support the payroll, payroll tax, benefits, and expense processes. The ideal candidate has a strong attention to detail, strong payroll ethics, ability to manage confidential information. This role will be based in our Phoenix office 5 days per week.
What You’ll Do:
- Prepare, audit, reconcile, and process bi-weekly US payroll
- Regularly reconcile & audit HSA changes that impact payroll
- Assist with auditing & back-up bi-weekly Canadian payroll
- Process terminations & run off cycle payrolls as applicable
- Review, address, and triage the payroll inbox
- Download, label, and assign incoming mail
- Assist employees with questions related to their paycheck
- Assist with benefit questions related to their pay (401K, HSA, FSA)
- Maintain PTO Purchase Plan
- Provide ad hoc support and assistance to the payroll team during bi-weekly payroll and
- monthly bonus payroll.
- Support other departments as needed with queries related to payroll and benefits
- transactions
- Assist with process documentation as well as in-house non-standard process
- documentation
- Assist with special projects as assigned including yearend tasks
What We Look For:
- Bachelor’s degree in Accounting/Finance or related fields
- 3-5 years of payroll experience
- MS Office skills required (basic formula, Vlookup, Pivot Tables)
- Team player with ability to work cross-functionally
- Strong analytical, problem-solving, and decision-making abilities
- Excellent verbal, written, and interpersonal communication skills
- Strong organizational, multi-tasking, and prioritizing skills
Nice to Have:
- Workday experience a plus
- Benefits experience a plus
- Canadian & US cross-border payroll tax experience a plus
What We Offer You:
- Competitive salary and stock option plan
- 100% paid coverage of medical, dental and vision insurance
- Flexible PTO
- Opportunities for professional growth and development
- Paid parental leave
- Health & wellness initiatives
#LI-Onsite
For California residents: Upgrade's California Notice at Collection and Privacy Policy describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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What We Do
Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.
We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Best Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Places to Work in Fintech by American Banker, Best Employer by Forbes, and America’s Greatest Workplaces by Newsweek. Our technology and products have also earned us spots on the World's Top 250 Fintech Companies by CNBC, Deloitte Technology Fast 500, and Fintech Breakthrough Awards.
We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.
Why Work With Us
We’re consistently recognized for our innovative technology, rapid growth, and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, Best Startup Employer by Forbes, and America’s Greatest Workplaces by Newsweek.
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