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Who we are:
Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.
The role:
SoFi is searching for a Payroll Specialist to support our growing business. The Payroll Specialist works within the Payroll Team preparing, processing and balancing the entire U.S. payroll. This position will handle employee inquiries, and work with the Finance and HR departments to ensure payroll is processed accurately and in compliance with statutory regulations. By joining SoFi, you're joining a new kind of finance company based around speed, transparency, and alignment with our members’ interests.
What you'll do:
- Process regular and off-cycle payrolls (bi-weekly, semi-monthly, or monthly) for assigned employee populations
- Ensure accurate calculation of wages, overtime, shift differentials, bonuses, commissions, and retroactive pay
- Review and reconcile payroll reports prior to submission to ensure compliance and accuracy
- Validate timekeeping data and resolve discrepancies in coordination with managers and HR
- Process manual checks as needed for terminations, bonuses and lost checks
- Assist with payroll audits and respond to agency inquiries
- Responsible for complying with local, state and federal payroll regulations
- Respond to employee inquiries concerning payroll ensuring high customer satisfaction
- Performs periodic internal audits of various payroll areas and prepare materials for external or internal auditors
- Identify process gaps and recommend improvements to enhance efficiency and accuracy
- Document payroll procedures and maintain internal controls
- Support compliance with SOX or internal audit requirements
- Provides support for special projects assigned by the Payroll Manager
What you'll need:
- 3+ years’ experience processing payroll
- Knowledge of Workday systems desired
- Proficiency in Gmail and Microsoft Office Suite is essential with intermediate or advance Excel skills
- Excellent customer service skills with an ability to effectively handle and resolve employee inquiries and issues.
- Solid understanding of federal and state wage and hour laws including payroll taxes, withholding, deductions and garnishments
- Must exhibit strong personal integrity and be capable of working with sensitive information and keeping sensitive information confidential.
- Ability to meet project deadlines and prioritize tasks with focus on results and accuracy of the payroll.
- Ability to function in a highly collaborative environment
- Attention to detail and the ability to maintain a high level of accuracy under pressure
- Organizational, Multi-Tasking and Prioritization skills
- Exemplary Communication skills
- Experience using a ticketing system such as ServiceNow or Jira
Skills Required
- 3+ years of experience processing payroll
- Knowledge of Workday systems
- Proficiency in Gmail and Microsoft Office Suite
- Intermediate or advanced Excel skills
- Customer service skills and ability to resolve employee payroll inquiries
- Understanding of federal and state wage and hour laws, payroll taxes, withholding, deductions, and garnishments
- Ability to handle sensitive information confidentially
- Ability to meet deadlines and prioritize tasks accurately
- Ability to work collaboratively
- Strong attention to detail and accuracy under pressure
- Organizational, multitasking, and prioritization skills
- Exemplary communication skills
- Experience using a ticketing system such as ServiceNow or Jira
What the Team is Saying
SoFi Compensation & Benefits Highlights
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Healthcare Strength — Health coverage is described as comprehensive—medical, dental, vision, and mental-health support. Materials also indicate high employer premium contributions on core plans, enhancing overall value.
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Parental & Family Support — Offerings include fully paid parental leave and extensive family benefits such as fertility, adoption resources, parenting support, and backup childcare/eldercare. Paid caregiver leave and related supports are also highlighted.
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Affordable Benefits — Materials indicate the company covers most or all medical premiums on certain plans, helping keep employee premium costs low. HSA/FSA options further support affordability.
SoFi Insights
What We Do
SoFi wasn’t built to be a bank. Or a technology company. We were built for one mission: help people achieve financial independence so they can realize their ambitions. Redefining an entire industry isn’t easy work—and it’s not for the faint of heart. It takes a certain kind of team. People with diverse perspectives and expertise, united by a common sense of purpose. People willing to challenge assumptions but always do the right thing. People proving that innovation and responsibility don’t have to compete, but can come together to create something truly unconventional in the world. For the last eight years, we’ve been charting this new path forward. We call it The SoFi Way. At SoFi, we don’t just talk about culture: we live it. The SoFi Way is how we show up every day, how we make decisions, and how we build for our members, clients, and each other.
Why Work With Us
Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation Fintech company using innovative, mobile-first technology to help our members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront.
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SoFi Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
For the majority of our workforce who work on a hybrid schedule, the in-office requirement is a handful of days per month!
