About the role: The Payroll Specialist (Senior People Operations Associate) is responsible for the accurate, timely, and compliant processing of payroll for all employees, with a strong emphasis on maintaining organized, secure, and audit-ready payroll data and employee records. This role serves as the custodian of payroll-related records, ensuring data integrity across HRIS, payroll, and time-tracking systems, and supporting internal and external audits, compliance reviews, and reporting needs.
What You'll Do:
Process end-to-end payroll for all employee classifications, ensuring accuracy of wages, overtime, bonuses, commissions, and deductions.
Calculate and process new hires, terminations, leaves of absence, garnishments, retroactive pay, and off-cycle payments.
Reconcile payroll registers and third-party payments (benefits, taxes, retirement contributions) prior to disbursement.
Ensure compliance with local wage and tax regulations.
Maintain accurate, complete, and up-to-date employee payroll records, including compensation history, tax forms, direct deposit information, and deduction authorizations.
Own the integrity of payroll data across HRIS/payroll platforms, ensuring consistency between systems (e.g., HR, timekeeping, benefits)
Establish and follow standardized recordkeeping procedures in line with company policy and statutory retention requirements.
Manage secure storage, filing, and retrieval of payroll records, ensuring confidentiality and restricted access to sensitive employee data.
Conduct regular data audits to identify and correct discrepancies, duplicate records, or outdated information.
Partner with the rest of HR/People Operations team to ensure employee data (new hires, status changes, terminations) is accurately reflected in payroll records.
Respond to employee inquiries regarding pay, deductions, and records requests in a timely and confidential manner.
Payroll Processing
Data & Records Management
Cross-Functional Collaboration
What We Seek:
- High attention to detail and data accuracy.
- Strong organizational and recordkeeping discipline.
- Confidentiality and sound judgment with sensitive information.
- Analytical and problem-solving skills.
- Clear written and verbal communication.
- Ability to manage deadlines in a fast-paced, compliance-driven environment.
What You'll Need:
- Bachelor's degree in any related field.
- 3+ years of experience in payroll processing, records management, or HRIS administration.
- Strong knowledge of payroll systems.
- Proficiency in Excel/Google Sheets for data reconciliation and reporting.
- Solid understanding of wage and hour laws, tax withholding requirements, and records retention regulations.
To all candidates:
Lalamove respects your privacy and is committed to protecting your personal data. This Notice will inform you how we will use your personal data, explain your privacy rights and the protection you have by the law when you apply to join us. Please take time to read and understand this Notice.
Candidate Privacy Notice: https://www.lalamove.com/en-hk/candidate-privacy-notice
Skills Required
- Bachelor's degree in any related field
- 3+ years of experience in payroll processing, records management, or HRIS administration
- Strong knowledge of payroll systems and HRIS/payroll platforms
- Proficiency in Excel/Google Sheets for data reconciliation and reporting
- Solid understanding of wage and hour laws, tax withholding requirements, and records retention regulations
- High attention to detail, strong organizational and recordkeeping discipline, and ability to handle confidential information
Lalamove Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Lalamove and has not been reviewed or approved by Lalamove.
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Strong & Reliable Incentives — Incentive programs such as missions, bonuses, and vehicle‑sticker promotions are highlighted as ways to boost driver earnings, with occasional commission reductions further enhancing take‑home. These extras can make the platform appealing for supplemental income and busy periods.
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Healthcare Strength — Corporate roles in some markets describe access to employer‑provided medical and dental coverage. This indicates a conventional health benefits baseline for office staff.
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Leave & Time Off Breadth — Office locations reference paid holidays, sick leave, and some work‑from‑home flexibility. This points to standard time‑off provisions for corporate employees in select markets.
Lalamove Insights
What We Do
Established in December 2013, Lalamove was created to make on-demand and same-day delivery possible for everyone at the touch of a button. Today, Lalamove operates in over 20 markets across Asia, Latin America, and the United States connecting over 7 million customers with a pool of over 700,000 driver partners. Our driver partners operate a vast array of vehicles to suit each market including lorries, trucks, vans and cars for deliveries of almost anything of any size. Fleets of two-wheel vehicles are also available for courier services providing fast and low-cost delivery solutions. Through dedicated mobile and web apps, Lalamove seamlessly connects users and drivers around the world to move things that matter.
