Payroll Specialist - UK Remote

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down.

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

Employment Hero is revolutionising employment, by becoming the world’s first Employment OS. Employment Hero centralises how businesses manage hiring, HR, payroll, and employee engagement in one AI-powered end-to-end platform. Through our Employment OS we released this year our ‘Intelligent Payroll’ service.

This role is responsible for overseeing the payroll processes as part of intelligent payroll offering, ensuring that all client pay runs are processed accurately and on time for a portfolio of clients. This is a client focused payroll position that will offer payroll professionals varied and diverse opportunities to undertake an automated payroll process for a portfolio of clients. Overall, you will be responsible for the timely and accurate processing of annual, monthly, quarterly or weekly assigned payrolls.

Many of our customers are not experts in Payroll and/or HR, and our platform and our business are constantly changing. You are responsible for guiding our customers efficiently and effectively. To be successful, you will need to communicate effectively, influence stakeholders, prioritise tasks, and drive outcomes.

As a Payroll Specialist, you’ll be responsible for:

• End-to-end processing of weekly, fortnightly and monthly client pay runs in accordance with instructions, agreed expectations and best practice.
• Provide excellent and proactive customer service in all dealings with your managed payroll clients and employees. 
• Perform full function payroll tasks including on-boarding, auditing, reconciliations, terminations, workplace pensions and HMRC Reporting.
• Build and develop relationships with clients to ensure trust as an outsourced partner 
• Liaising with clients on the phone, via email and at times, in person.
• Completing payroll checks for clients including checking all manual adjustments are accurate and prior to submitting for approval.
• Awareness of, and comply with, all information security policies of the organisation relevant to your business role. 
• Contribute to risk assessment where required.
• Take action to prevent an information security incident from occurring or escalating where possible, and report any actual or potential security breaches.

What will you bring 

• Minimum of 1 year payroll experience, within a payroll bureau.
• CIPP technician, preferable but not essential. Practical experience will also be taken into account.
• Full knowledge of current UK legislation.
• Ability to work under pressure, prioritise own workload and keep to deadlines.
• Most importantly, the ideal candidate must be a team player with a willingness to assist, a keen attention to detail and a ‘can do’ attitude.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including:

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.