Payroll Specialist - North America

Role Summary 

In this role, you will be responsible for the oversight of payroll operations involved with managing third-party administrators, retro pay and deductions and absence management support. Includes developing an in-depth understanding of specific systems, processes, and legislative rules.  Serve as an escalation point to determine steps to resolve issues.  Leverage expertise to work collaboratively across internal operations teams and with GE Vernova to resolve issues. 

Essential Responsibilities  

• Provide oversight of one or more Payroll process(s) including work direction, prioritization, and troubleshooting assistance 

• Manage third party administrators/vendors/internal business sources (Affiliates, Benefits, Exec Comp) sending payroll deductions and earnings, manage and support Global Payroll Input Tool  

• Serve as escalation points to resolve issues or determine remediation steps, payroll approvals 

• Manual Retro Pay and Retro Deduction Calculations - pre-Workday , and arrears management 

• Absence Management support, PTO, PFL, PSL, Short- and long-term disability pay integration 

• Maintain high standards of accuracy, timeliness, and quality to ensure compliance with relevant legal and GE HealthCare policy requirements 

• Manage metrics, monthly reviews, escalations, disaster recovery testing, and year-end coordination  

• Develop broad knowledge of processing procedures to ensure successful execution  

• Drive increased productivity and compliance through process improvements, standardization, and simplification 

• Work collaboratively across internal teams and establish strong working relationships with the business and key stakeholders in solving complex issues 

• Resolve complex processing issues and escalations for internal and external customers while promoting “Best in Class” customer service 

Qualifications/Requirements  

• CPP designation (USA)

• Bachelor’s degree from an accredited university or college in related area (or a high school graduate/GED or equivalent with at least 4 years of relevant work experience). All candidates must have a minimum of 5+ years of experience in HR Operations/Lifecycle or related work experience 

• Prior professional work experience with demonstrated achievement in Payroll & Benefits, and/or Operations/Service-oriented environment.  

Desired Characteristics  

• Solid interpersonal skills; ability to work effectively in a team-based environment  

• Strong customer service focus, with the ability to anticipate customer needs with a high level of responsiveness 

• Proficiency in HR systems (ex. Workday) and technologies  

• Ability to quickly embrace new technologies 

• Experience establishing and maintaining customer and supplier relationships  

• Supportive team player with a drive to create a positive work environment 

• Applies solid judgment ensuring integrity, compliance, & confidentiality 

• Passion for continuous process improvement and simplification 

• Ability to anticipate and resolve challenges  

• Strong analytical and problem-solving skills with proven ability to organize and analyze data  

• Ability to work in a fast-paced environment, prioritize multiple tasks and meet deadlines 

• Self-starter who can manage multiple tasks simultaneously with minimal supervision  

• Ability to communicate effectively verbally and in writing across all levels within the organization  

• Proficient in the use of Microsoft applications: Outlook, Excel, Word