Payroll Senior Manager (Bangkok based, relocation provided)

The Opportunity

As the leader of global payroll at Agoda, a part of the People Experience and Services organization, you will be at the forefront of ensuring operational excellence in one of the most critical functions of our organization. This is your opportunity to lead a highly skilled and experienced payroll team, driving timely, accurate, and consistent payroll operations that directly impact the lives of Agodans around the world.

In this role, you’ll be empowered to stay ahead of the curve, leveraging the latest technologies and trends in the payroll space to elevate the services we provide. Your innovative mindset and strategic vision will help shape a payroll function that not only meets but exceeds expectations.

Your leadership will be pivotal in fostering a culture of engagement, development, and excellence within your team. By removing obstacles, anticipating challenges, and providing clear direction, you’ll enable your team of specialists to perform at their best, ensuring accuracy, compliance, and efficiency at every turn.

If you’re passionate about leading with purpose, embracing innovation, and delivering excellence, this is the role for you.

In this Role, You will:

• Oversee Global Payroll Operations: Ensure the accurate and timely delivery of payroll across 40+ international entities, driving operational excellence on a global scale.
• Build Strategic Partnerships: Develop and maintain strong relationships with global external payroll providers to ensure high-quality service, responsiveness, and continuous improvement.
• Streamline Processes: Identify opportunities to enhance and simplify payroll operations, elevating the payroll experience for Agodans worldwide.
• Collaborate Across Teams: Partner with Compensation & Benefits, People Technology, Onboarding, and Finance teams to ensure accuracy, timeliness, and compliance in reporting.
• Document and Improve: Establish and document policies, processes, and controls while identifying and implementing areas for improvement.
• Develop Team Expertise: Build your team’s knowledge across payroll-related topics, empowering them to serve as trusted and knowledgeable resources for employee queries.
• Contribute to Special Projects: Take on special projects and ad hoc analyses to broaden your impact and influence within the organization.
• Adapt and Grow: Thrive in Agoda’s dynamic and fast-changing environment by embracing flexibility, taking on new challenges, and expanding your portfolio of career skills.

Agoda is a dynamic and fast-changing environment. We expect the person in this role to be flexible in his or her understanding of the role and to be able and willing to adapt, to add additional areas of focus, and to respond to changing organizational needs, viewing them as an opportunity to grow and develop a varied portfolio of career skills.

Desired Skills and Experience

• Proven Expertise: With 7+ years of experience in payroll within a multinational organization, you’ll bring a wealth of knowledge and a track record of success.
• Project Leadership: Your experience in leading payroll migration and integration projects will set you apart as a strategic thinker and problem solver.
• Leadership Excellence: Prior leadership experience in a fast-growth environment is strongly preferred, showcasing your ability to inspire and guide teams to success.
• Team Builder: You have a strong passion for developing team capabilities and leading others to achieve their full potential.
• Exceptional Communicator: Your excellent communication and business partnership skills will enable you to collaborate effectively across teams and functions.
• Integrity and Discretion: You operate with the highest level of confidentiality, ethics, and professionalism.
• Tech-Savvy: Experience with Workday is essential, and familiarity with ADP or CloudPay is a valuable bonus.

Preferred Experience

• Experience in a people domain outside of payroll (Onboarding, Mobility, Workplace, HRBP, TA, …) can be helpful for connecting the dots and contributing to broader success of the Experience and Services organization.
• Experience working with SQL and BI platforms like Tableau or Crunchr will help you make meaningful data driven recommendations.

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