Payroll Operations Manager

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting new opportunity as our Manager, Payroll Operations in the Payroll department. The payroll department is the team that ensures all associates are paid timely and accurately. As a key member of our team, you will be responsible for the day-to-day administration of payroll for the Managed Hotel Division, including the processing of bi-weekly pay cycles, time reporting, and tax compliance. Additional responsibilities include collaborating with various departments and hotels to gather and validate payroll information, resolve payroll discrepancies, complete off cycle payroll processing when needed, and provide service to associates

Are you accurate, action oriented, and able to maintain confidentiality? We invite you to apply today for our Manager, Payroll Operations role today and #MakeItYourChoice.

Your Responsibilities

PAYROLL OPERATIONS

• Manage end-to-end payroll processing for approximately 1,000 associates in a multi-state, multi-entity environment, including processing of bi-weekly payrolls, tips and services charges, garnishments, tax withholdings, and time tracking via ADP Workforce Manager.

• Processes taxable events (relocation expenses, associate gifts, other earnings); ensures appropriate taxation and filings.

• Works closely with the Benefits Team to validate FMLA leave pay.

• Performs payroll reconciliations and audits to ensure integrity and accuracy of payroll, compliance with company policies, and FLSA regulations (including multi-state pay/weighted average calculations); works to resolve any issues promptly and accurately.

• Partners with Regional Managed Hotel HR Team to resolve associates’ questions and concerns with payroll related issues; providing exceptional customer service.

• Coordinates with Managed Hotel Finance Team to ensure all accrual and expense reporting is appropriately captured.

• Works with Corporate Payroll Team to assist with bi-weekly Corporate Payroll processing, as needed.

TAX ADMINISTRATION

• Ensure that all federal, state and local tax withholdings/filings are completed in accordance with regulatory requirements, including Quarterly Tax Filings, Amendments, and associated reconciliations.

• Keeps abreast of tax law changes; federal, state, and others, as appropriate to alert the team of any additional research and/or actions that are required.

• Works with ADP to create new tax jurisdictions, resolve tax agency notices, and validate tax profile setup in ADP Smart Compliance and Workday.

• Partners with Director, Payroll Operations for W2 creation and reconciliation for the Managed Hotel Division and works with ADP to ensure accurate and timely delivery.

COMPLIANCE & REPORTING

• Ensures compliance with all federal, state (including California), and local payroll laws and regulations, including filings with assistance from outside providers where needed.

• Generates reports to support the business with Managed Hotel payroll related data (i.e., Accounting, Corporate Tax, Treasury, Risk, Finance, etc.).

• Assist Director, Payroll Operations with SOX Audits of payroll processes and ensures timely compliance with applicable guidelines.

Your Experience, Skills & Competencies

• Bachelor’s Degree or equivalent work experience required.

• Relevant professional certification in payroll management, i.e., Certified Payroll Professional (CPP); preferred.

• 5+ years Payroll lead experience required.

• Background in hospitality or retail; preferred.

• Experience in Workday Payroll system to include system configuration, timekeeping and reporting (required).

• Experience in ADP Smart Compliance to include tax profile setup, tax filings, and reconciliations (required).

• Experience in ADP Workforce Manager for time tracking, preferred.

• Strong knowledge of laws and legislation governing payroll, as well as associated accounting and tax requirements.

• Must be flexible and able to work accurately and timely in a fast-paced environment with changing priorities.

• Demonstrates key competencies to ensure accountability, communicate effectively, and drive results.

Your Team

This is an individual contributor role that will report to the Director, Payroll Operations. You will have 1 peer teammate and collaborate with cross functional departments on a regular basis.

Your Work Location

As our Manager, Payroll Operations, you will be based in our beautiful, state-of-the-art worldwide corporate headquarters in North Bethesda, MD. Less than 15 miles from Washington, DC, we’re located one block away from the North Bethesda Metro station, with service on the Red Line and the MARC Brunswick line, easy access to I-270, and plenty of free parking provided by Choice Hotels.

Salary Range

The salary range for this position is $112,000 to $130,000 annually. In addition to the annual salary, this role is eligible for an annual bonus based on the terms of Choice's Management Incentive Plan (MIP).

The pay range listed is for this position and is what Choice Hotels reasonably expects to pay. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Choice prioritizes our associate wellbeing by offering a comprehensive benefits program that is both competitive and flexible to help you achieve your well-being goals - here are just a few:

• Competitive compensation and benefits, including medical, dental, and vision coverage

• Leave and paid time-off for holidays, vacation, personal, family, volunteer, sick, jury duty, bereavement, military, and religious observance

• Financial benefits for retirement and health savings

• Employee recognition programs

• Discounts at Choice hotels worldwide

About Choice

Choice Hotels International, Inc. (NYSE: CHH) is one of the largest lodging franchisors in the world. With nearly 7,500 hotels, representing nearly 630,000 rooms, in 46 countries and territories, with a range of high-quality lodging options from limited service to full-service hotels in the upper upscale, upper mid-scale, midscale, extended-stay, and economy segments. We’re the hotel company for those who choose to bet on themselves – the underdog, the dreamer, the entrepreneur – because that’s who we are, too.

At Choice, we are united by the simple belief that tomorrow will be even better than today – for associates, our company, and our franchisees. At our worldwide corporate headquarters in North Bethesda, MD and St. Louis Park, MN as well as our technology center in Scottsdale, AZ, and through our associates around the globe, every voice is heard, and every idea is listened to, no matter what area of the company they come from. We are united in supporting the entrepreneurial dreams of our more than 18,000 franchise owners, which propels us forward – giving our work at Choice a purpose larger than our business.

*** PLEASE NOTE: This role is not eligible for sponsorship ***

Ability to model Choice’s Cultural Values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity.