Payroll Operations Associate

Job Description
Join our Manila PayOps team as a Senior Associate and take the lead in US payroll operations and process optimization. You will drive automation, collaborate globally, and make a significant impact on payroll excellence.
As a PayOps Senior Associate, you will oversee US payroll processing, ensure compliance, and lead process improvement and automation initiatives. You will leverage Oracle HCM Payroll and advanced automation tools, collaborating with teams in the US and India to deliver efficient, accurate, and scalable payroll solutions.
Job responsibilities:

• Oversee US payroll processing and ensure data accuracy and regulatory compliance.
• Lead payroll operations using Oracle HCM Payroll, including troubleshooting and system enhancements.
• Design and implement process improvements to optimize payroll efficiency.
• Drive automation projects using Alteryx and Pega.
• Collaborate with US and India teams to resolve complex payroll issues and share best practices.
• Prepare and deliver payroll analytics and reports to management.
• Maintain payroll documentation and support audit activities.
• Mentor and develop team members, fostering a culture of excellence.
• Communicate effectively with senior leadership and global teams.

Required qualifications, capabilities, and skills

• Hold a bachelor's degree in Business, Finance, Human Resources, or related field.
• Demonstrate at least 5 years of experience in payroll or HR operations.
• Show advanced expertise in Oracle HCM Payroll or similar payroll systems.
• Exhibit strong control mindset and experience in payroll compliance frameworks.
• Lead process improvement and automation initiatives.
• Communicate effectively with senior leadership and global teams.
• Manage multiple priorities in a fast-paced, dynamic environment.
• Display advanced knowledge of automation tools such as Alteryx and Pega.
• Uphold confidentiality and compliance in payroll processes.

Preferred qualifications, capabilities, and skills

• Possess experience leading US payroll transformation or optimization projects.
• Demonstrate knowledge of US payroll regulations and compliance.
• Show experience with payroll automation and analytics.

Hold certification in payroll or HR systems.
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we're setting our businesses, clients, customers and employees up for success.
Human Resources plays a critical role in driving the employee experience, shaping the firm's culture and building a diverse and inclusive workforce. We are a strategic partner to the business - working with leaders across the firm to hire, develop and retain the best people and help meet business goals. Together, we foster a work environment in which our people are supported, feel like they belong and are able to make an impact through their work. We develop and deliver a suite of products and services that help make JPMorgan Chase an employer of choice and drive our business forward.