ATLAS Navigators, LLC is an accounting, tax and consulting firm that is looking for someone who fits our culture, vision, work ethic and team. ATLAS stands for Advisors That Listen And Serve and our people strive to embody that saying every day. We are a solutions-based firm that keeps a positive space, always. ATLAS seeks to add value to our clients, our people, and our culture, inside and outside of our office walls. If you are looking for a company that will invest, motivate, and inspire you to aim high, ATLAS is it.
The Akron ATLAS location seeks a Payroll Onboarding Specialist to join our team! This is an exciting opportunity to join a family of firms across multiple states with much room for advancement.
The Payroll Onboarding Specialist will work under the supervision of our Compensation Manager and will be responsible for guiding new clients through a seamless onboarding experience. Client contact will begin once the agreement is signed and will continue through the account setup process, ensuring that all necessary documentation is collected and accurately entered into our systems. This role is essential for maintaining our high standards of customer service and operational efficiency.
- Initiate and maintain communication with new clients throughout the implementation phase.
- Assist new customers in navigating the documents required to set up their payroll account.
- Ensure all required client documentation is collected, reviewed, and accurately entered.
- Work to set customer requirements and expectations.
- Communicate in a timely and accurate manner
- Work within and contributes to the team environment.
- Strong customer service, interpersonal, and relationship-building skills
- Confidence and professionalism on the phone.
- Excellent written communication skills.
- Computer experience and proficiency - MS Office and other business programs.
- High level of trust and integrity.
- Analytical and problem-solving skills.
- Effective time management and the ability to prioritize projects and customer needs.
- Displays professionalism in demeanor, language, and appearance.
- Will to work with and adhere to performance goals.
- Patience, flexibility, and the ability to manage stress.
- High School Diploma or GED required. Associate or Bachelor's Degree preferred.
- 2 years of experience working in a customer-focused environment.
- Medical, Dental and Vision
- GAP Benefits
- Supplemental Benefits
- Life and AD&D Insurance
- Short- & Long-Term Disability Plans
- 401k with Company Matching
- Bonus Structure
- Flexible PTO with sick time
- Incentive Program
- Development Program
- Company Wellness Program
Must be able to operate a variety of machines and equipment including computer, office equipment, telephone, etc. Tasks may require extended periods of time at a keyboard or workstation. Required to occasionally lift, hold, or carry items weighing up to 40 pounds. Individuals must perform the principal duties and responsibilities with or without reasonable accommodation.
What We Do
Atlas CPAs & Advisors is part of the Atlas Business Navigators family of firms to better serve our clients and community by providing a group of highly qualified individuals with a vast pool of resources.
Our primary services include accounting, advanced tax planning, tax preparation and consulting, litigation, and business consulting. We also offer a host of specialty services to cater to the unique needs of our clients such as outsource Controller/CFO services, business brokerage services, forensic consulting, and business valuations, among many others. Our CPAs and staff accountants serve a wide range of individuals, corporations, partnerships, and non-profit organizations and are experts in the accounting issues and tax laws that impact our clients. We offer the benefit of over 50 years of experience gained from previous positions in public accounting, private industry and litigation.
