WHO ARE WE?
At City Facilities Management Australia, payroll is more than processing pay — it’s about accuracy, trust and supporting our people every week. Since 2009, we’ve built strong partnerships through a self-delivery model focused on safety, quality and value. Guided by our values — Think Safe, One Team, Work in Partnership, Lead the Way and Can Do — we use smart systems, data and practical problem-solving to keep our operations running smoothly.
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The Opportunity
At City FM Australia, our people are at the heart of everything we do. We're looking for a detail-oriented Payroll Officer to join our Support Office team in Mulgrave and help ensure our team members are paid accurately and on time, every time.
This is an exciting opportunity to work in a fast-paced, high-volume environment where you'll partner with Payroll, HR and Finance teams, contribute to process improvements, and play a key role in delivering an exceptional employee experience.
If you enjoy problem-solving, working with data, and making a real impact behind the scenes, we'd love to hear from you.
Your Key Responsibilities
- Process weekly and monthly payrolls accurately and on schedule.
- Manage new starter, termination and payroll maintenance transactions.
- Resolve payroll enquiries and provide outstanding customer support.
- Prepare payroll-related statutory payments and reporting obligations.
- Support payroll process improvements, system updates and compliance activities.
What We’re Looking For
- Tertiary qualification in quality, business, risk, or related discipline (or equivalent experience)
- Minimum 3-5 years’ payroll processing experience, ideally in high-volume environments
- Strong understanding of payroll compliance, statutory requirements and deadlines
- Experience with payroll systems, rostering and award interpretation tools
- Intermediate Excel skills and confidence working with payroll data
- A proactive, detail-focused team player ready to grow into future leadership
What’s in it for you
- Hybrid Model: 3 days in office, 2 days WFH for work-life balance
- Modern Workspace: Bright, comfortable office built for collaboration
- Free Parking: Easy commute and save on transport and parking costs
- Wellness perks – Flu shots, EAP, health insurance discounts, purchased leave
- Family support – Paid parental leave, caregiver leave, domestic violence leave
- Recognition & rewards – Service awards, values awards, discounts on big brands
If you’re ready to own your impact, sharpen your payroll expertise and take the next step towards leadership — we’d love to hear from you.
City is an Equal Opportunity Employer who supports and encourages the diverse needs of each individual Team Member.
City does not accept any unsolicited resume referrals from Recruitment Agencies. Please do not submit any resumes or associated profiles to the City careers portal or to any City team members. City will not pay any placement fees relating to unsolicited resume referrals.
Skills Required
- Tertiary qualification in quality, business, risk, or a related discipline, or equivalent experience
- 3-5 years of payroll processing experience, ideally in a high-volume environment
- Strong understanding of payroll compliance, statutory requirements, and deadlines
- Experience with payroll systems, rostering tools, and award interpretation tools
- Intermediate Excel skills and confidence working with payroll data
What We Do
City Facilities Management (US) LLC provides end-to-end integrated facilities management for major retailers and grocery businesses across the United States. Its self-performance teams include skilled technicians, customer-service specialists, energy experts, and other professionals. City FM uses a holistic, data-driven approach to deliver service quality and cost savings, while helping clients improve efficiency, reduce operating costs, and maintain operational excellence across their facilities.
