Payroll Officer - HS

Posted 2 Days Ago
Be an Early Applicant
Richmond, CA, USA
In-Office
88K-88K Annually
Entry level
Other • Social Impact
The Role
Process end-to-end fortnightly payroll for more than 2,000 employees, maintain payroll records, resolve employee queries, reconcile leave balances and backpays, process terminations, and interpret enterprise bargaining agreements and awards. The role collaborates with HR and Finance to improve payroll accuracy and processes while providing compassionate, timely employee service.
Summary Generated by Built In

Employment Type: Permanent full time

Hours: Monday - Friday 76 hour fortnight

Salary: 88k package+ Amazing employee benefits

Location: Richmond, close to public transport

Upload with Application: Resume, cover letter, and all relevant qualifications


Where there’s life, there’s Mercy.

Where there’s care, there’s You.


Through the battles and the breakthroughs, we're there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.


At Mercy Health, it’s all about taking what we have and making it better.


To do that, we need you.


Join us as at Mercy Health, and help our teams deliver even greater outcomes.


About the opportunity


As a Payroll Officer, you will work in our friendly and supportive payroll team and be responsible for accurately processing and managing payroll fortnightly. You will work closely with our HR & finance team to ensure compliance with all relevant regulations and provide exceptional service to our staff.


Key Responsibilities:


  • Accurately process end-to-end payroll for 2000+ employees on a fortnightly basis.
  • Maintain and update employee records in Payroll system.
  • Handle payroll-related queries from employees and provide timely resolution.
  • Prepare reconciliations for leave balances and backpays.
  • Collaborate with HR and finance teams to streamline payroll processes and enhance accuracy.
  • Interpret complex EBA's and Awards
  • Process terminations.

What you’ll bring


You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional payroll service.

To thrive in this role, you will have:

  • Excellent payroll knowledge, time management, organisational and communication skills, with the ability to adapt and problem solve.
  • A compassionate and positive approach to customer service.
  • The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.

You will also be required to provide evidence of, or in the process of obtaining:

  • A current Police Record Check.

Ready to help us shape the future of healthcare?


Join us and make a meaningful difference in people’s lives - and your career.


Are you ready to apply for this role? Click Apply now


Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.


We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.


We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.


The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.

Skills Required

  • Excellent payroll knowledge
  • Time management, organisational, and communication skills
  • Ability to adapt and solve problems
  • Compassionate and positive approach to customer service
  • Ability to build respectful relationships and work collaboratively
  • Current Police Record Check, or evidence that it is being obtained
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The Company
4,700 Employees
Year Founded: 1920

What We Do

Mercy Health is an Australian for-purpose healthcare and community-services organisation founded by the Sisters of Mercy. It provides acute and subacute hospital care, residential and home aged care, seniors living, mental health and palliative care, specialist women’s and newborn health, early parenting programs, and workforce training. The organisation operates across Australia and employs more than 10,000 people, with a mission centered on compassionate, person-centred care.

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