Payroll Manager

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

では、給与管理者とはどのような仕事なのでしょうか？複数の拠点や事業体の給与計算を、現地の規制に準拠しながら最初から最後まで担当し、必要に応じて給与計算関連プロジェクトの主導的なスポンサーとなる役割を担います。

給与管理者として、次の業務を担当していただきます。

• 給与計算プロセスの開始から終了までを管理します。

• 現地における法定／社会保険および税務コンプライアンスを監督・確保します。

• 社内および外部監査要件の主導と支援を行います。

• 給与計算アナリストおよびスペシャリストのチームを管理します。

• グローバル手順に準拠した給与計算データの標準化を維持します。

• 給与計算システムの更新を維持し、新しいシステムの適用や必要な改善についてアドバイスを提供します。

• 給与管理者の職務には、以下の責任が含まれますが、これに限定されません。

  • 給与計算プロセスの評価と改善提案を実施する。

  • 給与計算業務に関する経営サポートとガイダンスを提供する。

  • 給与計算および勤怠管理システムを管理する。

  • 給与計算、勤怠管理、差し押さえ、政府機関に関する様々なベンダーとのパートナーシップを維持する。

  • 雇用法、規制、法令遵守に関する確かな知識に基づき、通知に対応し、給与計算スペシャリストチームにガイダンスを提供します。

  • 給与計算の調整を行い、必要に応じて新しいレポートを作成します。

  • チームとして優れたパフォーマンスを発揮します。

  • 定められた基準に従ってプロセスサービスレベルが満たされていることを確認します。

  • すべてのプロセスにおいて、すべての内部リスクおよび管理ガイドラインが満たされ、実行されていることを確認します。

  • 直属部下の研修プログラムを担当します。

  • ビジネス知識を応用し、戦略的な給与計算上の問題を解決できる専門家です。

  • 給与および給与税の年間予算および見積りの作成を支援します。

  • 創造性を駆使する必要がある複雑な問題に対する解決策を開発します。

  • 給与計算チームの採用、人員配置の決定、リソース配分を担当します。

  • 人事、福利厚生、財務、経理、財務管理、法務、労使関係、法人税、および関連するサードパーティベンダーのプロセス担当者と連携し、従業員の質問や問題を解決します。

  • 財務・経理グループに重要なサポートを提供します。

  • 残業、休暇など、給与計算に関する人事ポリシーに精通しています。福利厚生、従業員報酬、健康福祉、退職給付の管理

  • 給与計算チームの指導と育成

  • 必要に応じて、各レベルの担当者や部門との会議を実施

  • 現地の給与計算ベンダー、給与計算銀行口座サービスの銀行担当者、政府機関との関係管理

• 必要に応じてプロジェクトに参加する

給与管理者になるために必要なスキルをお持ちですか？

必須資格：

• ビジネスまたは会計を専攻した学士号取得者優遇

• コンピューターによる給与計算処理の経験

• 給与計算ベンダー管理およびWorkday HR/Payrollシステムの経験があれば尚可

• Microsoft ExcelおよびWord

• 細部にまで気を配れる方

• 納期厳守

• バイリンガル（英語と日本語）

• 給与計算およびその他の財務機能、またはHR Total Rewardsの経験があれば尚可

知識、スキル、能力：

• 優れた顧客サービス

• 優れた文書および口頭でのコミュニケーション能力。様々な部門のあらゆるレベルの担当者とコミュニケーションできる能力

• ペースが速く、大量のプロセスを処理する環境で業務を遂行できる能力

• タスクや問題を完全に完了させるために、熱心にやり遂げる能力

• 日々の業務やプロジェクトを確実に完了させるために独立して業務を遂行できる能力、そしてコラボレーション、プロジェクト、またはチームや会社の目標達成のためにチームとして業務を遂行できる能力。

• 利用可能なすべてのリソースを活用して問題を解決し、必要に応じて経営陣にエスカレーションしてください。

• 給与に関する事項については、積極的に対応できること。

• 緊迫感を十分に持たなければなりません。

身体的要件と労働条件

• 長時間座っていられること。

• 業務には、歩行、立位、会話、聴取が含まれる場合もあります。

• 手と目の協調性。

• 反復的な事務作業

So what does a Payroll Manager do?  You will be in charge of processing payroll from start to finish in compliance with local regulation for multiple sites or entities as well as being the lead sponsor for projects related to Payroll as needed  

As a Payroll Manager, you will:

• Manage start to end process for Payroll

• Oversee and ensure Statutory/Social Insurance and tax compliance in local country

• Lead and assist with internal and external audit requirements

• Manage a team of Payroll Analyst & Specialist

• Maintain standardization of payroll data in alignment with Global Procedures

• Maintain payroll system updates and advice on new system applications or improvements required.

• The Payroll Manager position covers the following responsibilities, but not limited to:

  • Complete Payroll process evaluation and recommendations for improvement

  • Provide managerial support and guidance for payroll activities

  • Manage payroll and timekeeping systems 

  • Maintain partnerships with various vendors for payroll, timekeeping, garnishments, and governmental agencies.

  • Solid understanding of employment law, regulatory and legal compliance to address notifications and provide guidance to team of payroll specialist

  • Completes Payroll reconciliations and designs new reports as needed

  • Demonstrate positive team performance

  • Ensure that process service levels are met in accordance with set standards

  • Ensures that all internal risk and control guidelines are met and executed in every process

  • Responsible for direct report training programs

  • Subject matter expert with the ability to apply knowledge of the business to solve strategic payroll issues

  • Assist in preparation of corporate budgets and annual estimates for salaries and payroll taxes

  • Develops resolutions to complex problems that require the frequent use of creativity

  • Responsible for hiring, determining staffing levels and resource allocation for the Payroll team

  • Partner with process peers in Human Resources, Benefits, Finance, Accounting, Treasury, Legal, Labor Relations, Corporate Taxes, and related third party vendors to resolve employee questions/issues

  • Provide key support to the Finance and Accounting group

  • Fluency with HR policies pertaining to payroll such as overtime, leave, benefits, employee compensation, health and welfare, and retirement benefit administration

  • Coach and develop payroll team

  • Conduct meetings with different level contacts and departments as needed.

  • Manage relation with local Payroll Vendor, bank representative for Payroll Bank account services and government authorities

• Participate in projects as needed

Do you have what it takes to become a Payroll Manager?

Required Qualifications:

• Bachelor’s Degree with emphasis on business or accounting preferred

• Experience with computerized payroll processing

• Experience with Payroll Vendor management and Workday HR/Payroll systems a plus

• Microsoft Excel and Word

• Must be detailed oriented

• Able to meet deadlines

• Bi-lingual speaker (English and Japanese) 

• Experienced with payroll and other finance functions and/or HR Total Rewards is a plus

Knowledge, Skills and Abilities:

• Outstanding customer service

• Excellent written and verbal communication. Ability to communicate with all levels across the various departments.

• Able to work in fast paced and high volume process environment

• Diligent in following through to guarantee full completion of task or issue.

• Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.

• Use all resources available to resolve issues and escalate as needed to leadership.

• Be able to respond assertively regarding payroll matters.

• Must have a good sense of urgency.

Physical Demands and Working conditions

• Able to sit for long periods. 

• Activities may also involve walking, standing, speaking and listening. 

• Hand / eye coordination.

• Repetitive clerical tasks

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

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How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.