Help Deliver the Kalahari Experience
At Kalahari Resorts & Conventions, we don’t just create vacations—we craft unforgettable experiences. Home to America’s Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.
But we’re more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.
Through our partnership with charity: water, we’re also committed to bringing clean water to one million people in Africa.
Payroll Manager
Kalahari Resorts & Conventions is seeking an experienced Payroll Manager to join our team at our Pocono Manor, Pennsylvania, resort. This position is responsible for ensuring accurate and timely payroll processing and reporting across multiple resort properties in accordance with company policies, procedures, and applicable federal, state, and local regulations.
As part of our leadership team, you’ll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You’ll join a talented, results-driven team focused on building strong customer relationships.
Key Responsibilities
- Manage and oversee payroll processing across multiple properties, ensuring accuracy, timeliness, and compliance with company policies and applicable regulations.
- Maintain payroll records, associate data, deductions, and related payroll transactions.
- Prepare and distribute payroll, labor, tax, and financial reports.
- Ensure compliance with federal, state, and local payroll laws and reporting requirements.
- Monitor payroll and timekeeping systems to maintain accurate records and operational efficiency.
- Partner with Finance, Human Resources, Operations, and resort leadership to support payroll-related needs and organizational objectives.
- Respond to payroll inquiries, government requests, and compliance matters as needed.
- Identify process improvements and implement best practices to enhance payroll operations and productivity.
- Participate in meetings, training programs, special projects, and other duties as assigned.
What We’re Looking For
- High school diploma or equivalent required; Associate's Degree in Accounting and/or hotel experience preferred.
- Three to five years of payroll and/or administrative experience preferred.
- Experience managing payroll for multiple properties or locations is required.
- Hospitality, resort, hotel, or restaurant experience is strongly preferred; Human Resources experience is a plus.
- Strong knowledge of payroll processing, payroll taxes, and related regulations.
- Advanced Microsoft Excel skills required.
- Strong analytical, problem-solving, organizational, and communication skills.
- Detail-oriented with the ability to manage multiple priorities and meet deadlines in a fast-paced environment.
- Ability to maintain strict confidentiality, exercise sound judgment, and work effectively with associates at all levels of the organization.
- Team-oriented with a hands-on approach to work.
A Sampling of Our Benefits
Our team enjoys a comprehensive benefits package, including:
- Career growth opportunities with promotion from within
- 401(k) matching, paid time off, and holiday compensation
- Health, dental, and vision coverage for full-time associates
- Employee appreciation events, discounts, and perks at all resorts
- Education assistance programs to help advance your career
Be Part of Something Extraordinary
At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That’s why we’re proud to be recognized by Forbes as one of America’s Best Midsize Employers, America’s Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.
Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you’re delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.
| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |
Kalahari Resorts & Conventions is an Equal Opportunity Employer.
Skills Required
- High school diploma or equivalent
- Three to five years of payroll and/or administrative experience
- Experience managing payroll for multiple properties or locations
- Strong knowledge of payroll processing, payroll taxes, and related regulations
- Advanced Microsoft Excel skills
- Strong analytical, problem-solving, organizational, and communication skills
- Ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Ability to maintain strict confidentiality and exercise sound judgment
- Ability to work effectively with associates at all organizational levels
- Associate's Degree in Accounting
- Hospitality, resort, hotel, or restaurant experience
- Human Resources experience
What We Do
Kalahari Resorts & Conventions is a family-owned company that operates some of America's largest indoor waterparks, expansive convention centers, signature eateries, and well-appointed rooms. They focus on creating memorable experiences through 'play, stay, meet, and eat,' positioning themselves as a leader in the hospitality and entertainment industry with multiple locations across the United States.
