Payroll Manager

Posted 2 Days Ago
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London, Greater London, England, GBR
Hybrid
Senior level
Fintech • Payments • Financial Services
The Role
Lead and manage payroll delivery for assigned geographies, oversee payroll processing, compliance, reconciliations, vendor relationships, employee inquiries, and drive migration to a single global payroll platform.
Summary Generated by Built In
WHO WE ARE
At Trustly, we're building a smarter, faster, and more secure financial future by revolutionizing the world of payments. As a global leader in Open Banking Payments, we are establishing Pay by Bank as the new standard at checkout, providing unparalleled freedom, speed, and ease to millions of consumers and merchants worldwide.

Our Ambition: To build the world’s most disruptive payment network and redefine what the payment experience should feel like.

Trustly is a global team of innovators, collaborators, and doers.  If you are driven by a strong sense of purpose and thrive in a dynamic, entrepreneurial, and high-growth environment, join us and be part of a team that’s transforming the way the world pays.

We are looking for an experienced and dynamic Payroll Manager to support our global payroll function. Reporting directly to the Global Payroll Director, this role will own the end-to-end operational efficiency, accuracy and compliance of the payroll process for specific geographies, with a small team reporting into you. The ideal candidate will have some management experience already, be a proven team player, have good technical payroll knowledge [in some or all of the geographies], have experience working with global payroll platforms, with experience with NetSuite and HiBob an advantage.  

This team will be responsible for the delivery of a payroll transformation project, and as such, experience in executing the transition from fragmented payroll providers to a global payroll platform will be beneficial. 

WHAT YOU'LL DO

    1. Leadership & Payroll Administration
  • Team Management: Lead, mentor, and develop a high-performing payroll team responsible for Europe and ensuring delivery of accurate and timely payroll for those countries.

  • Process Transformation and improvement: Taking a key role in the execution of the transition of payroll delivery from a group of suppliers, to a single global payroll platform. This role will be responsible for ensuring that all the compliance, legal, operational and timing needs for the assigned geographies can be tracked and met.

  • Policy & Procedure: Participate in the process of ensuring a group of comprehensive payroll policies and standard operating procedures to maintain a strong internal control environment and ensure compliance with company policies and local statutory requirements.

  • 2. Core Payroll Operations
  • Global Payroll Processing: Ensure accurate and timely payroll execution across all regions, including salaries, bonuses, commissions, and other compensation elements, while maintaining full compliance with local tax and labor regulations.

  • Payroll Compliance & Controls: Oversee statutory filings, tax payments, social security contributions, and year-end reporting requirements, ensuring adherence to local laws and audit standards.

  • Payroll Accounting & Reconciliations: Ensure payroll-related account reconciliations are completed and reviewed on a timely basis, and assist in payroll accounting matters including funding, accruals, and relevant Journal Entries.

  • Vendor & Stakeholder Management: Manage relationships with internal and external payroll vendors and stakeholders, including third party providers, and internal teams including HR, Finance, Legal, and People teams to ensure accurate data flow and alignment on employee lifecycle changes.

  • Serve as the main point of contact for employee payroll inquiries for your geographies, resolving complex issues quickly and confidentially.

  • Assist in information preparation and enquiries for internal and third party audits.

  • Drive continuous improvement in accuracy, timeliness, compliance, and operational efficiency.

WHO YOU ARE

  • Experience: Minimum of 5+ years of progressive experience in payroll, including at least 1 year of management experience.

  • High-Growth Experience: Prior experience in a high-growth FinTech or technology environment is highly desirable.

  • System Proficiency: Demonstrable expertise and hands-on experience with at least one global payroll platform and with HiBob. Experience with Concur and Netsuite is advantageous.

  • Compliance and risk management mindset: A good eye for detail and an ability to ensure that processes are followed properly, with good quality reconciliation skills are essential.

  • Leadership: Proven ability to manage, motivate, and scale operational teams, fostering a culture of accountability and continuous improvement.

Our Fantastic Benefits (varies by location)
🌴 20 to 30 days of holiday to support a healthy work-life balance
🥳 Monthly team outing allowance to enjoy social events with your colleagues
👶 Parental leave top-up additional support for new parents
On-site perks to make your workday smoother
💚 Well being support our health allowance covers gym memberships, massages, and much more to help you feel your best
PLUS additional benefits designed to enhance your work-life experience!

Shape Your Role and Make an Impact
Join a dynamic environment where you can take ownership, drive change, and continuously embrace new challenges. We’re looking for dedicated and highly motivated individuals who thrive in a fast-paced environment and enjoy collaborating across different areas of the organisation.
If your skills and experience align with this role, we’d love to hear from you! Apply now and submit your CV in English.

Skills Required

  • Minimum 5+ years of progressive payroll experience
  • At least 1 year of management experience
  • Hands-on experience with at least one global payroll platform
  • Experience with HiBob
  • Experience with Concur and NetSuite
  • Strong payroll compliance, statutory filings, and reconciliation skills
  • Experience executing payroll transformation projects/migrating to a global payroll platform
  • Proven ability to lead, mentor, and scale payroll/operational teams

Trustly Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Trustly and has not been reviewed or approved by Trustly.

  • Parental & Family Support Gender‑neutral paid parental leave in North America is positioned as a strong part of the package. The offering is presented as a meaningful support for families.
  • Leave & Time Off Breadth Generous PTO is consistently highlighted across U.S. benefit descriptions. Time off availability is portrayed as a notable component of the total package.
  • Equity Value & Accessibility Equity and stock programs, including equity grants and in some cases an ESPP, are emphasized as part of total rewards. These elements are described as lifting overall compensation perceptions when base‑pay views vary.

Trustly Insights

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The Company
HQ: Stockholm
350 Employees
Year Founded: 2008

What We Do

At Trustly, we envision a world in which online payments are fast, simple and secure for everyone — merchants, consumers and banks alike. One hundred years ago, cash was king. People got paid in cash, carried it in their wallets, and bought things with it at the local store. Payment was easy. Oh, how the times have changed. Today, our salaries are deposited straight into our bank accounts and we shop online, from merchants all around the world. So why is it so hard to pay straight from our bank accounts? For consumers, paying online should be as easy as sliding a bill across the counter. And accepting payments and issuing refunds should be the least of merchants’ worries. Credit cards, debit cards, e-wallets, invoices and cash-on-delivery are all middlemen levying fees, debt and interest for the simple task of moving money from one person to another. At Trustly, we work hard to make online payments easy.

Why Work With Us

At Trustly, we work hard to make online payments easy. We’re dynamic, not stuffy. We’ve got the drive and ambition of a startup and the experience and advantage of a scale-up, all wrapped up in one amazing team. The pace is fast, and change is frequent. We prioritize agility to adapt to whatever tomorrow brings.

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