About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.
What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
The Payroll Lead is strategically and operationally responsible for ensuring the payroll process is executed with precision, complying with current Colombian labor and tax regulations. This role acts as the primary bridge between local operations and both local and global management, ensuring that reporting and communication flow seamlessly in English.
- Core Responsibilities
Full-Cycle Management: Supervise and validate biweekly payroll processing, including social security (PILA), statutory benefits (prestaciones sociales), and payroll taxes (parafiscales).
Legal & Tax Compliance: Ensure the correct application of Withholding Tax (Procedure 1 and 2), as well as compliance with UGPP regulations and DIAN requirements (Electronic Payroll).
Audit & Control: Lead internal and external audits, ensuring processes meet SOX standards or international corporate policies.
Process Optimization: Configure and enhance payroll software (ERP) to automate updates (novedades) and reduce manual errors.
Technical Requirements (Hard Skills)Education Bachelor’s degree in Accounting, Business Administration, or Industrial Engineering. (Specialization in Labor Law is a plus).
Experience Minimum 5 to 7 years in payroll departments, with at least 2 years in leadership positions.
Local Legislation Deep knowledge of the Substantive Labor Code, Law 100, and recent tax reforms.
English B2 level or higher. Ability to lead technical meetings and draft complex executive reports.
Tools Advanced Excel skills and experience with ERPs such as SAP, Workday, or local systems (Novasoft/Siesa, etc.)
Soft SkillsAttention to Detail: Ability to detect a one-peso discrepancy in payroll settlements involving thousands of employees.
Assertive Communication: Skill in explaining the complexities of Colombian law (such as the prima de servicios or cesantías) to managers who are unfamiliar with the local context.
Team Leadership: Capacity to mentor analysts and manage peak workloads under pressure.
Ethics & Integrity: High level of discretion in handling strictly confidential information.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.
Top Skills
What We Do
TaskUs is a different breed of BPO. We are a collective of highly capable humans, who understand how to deploy technology and data to best serve your purpose. From Digital CX to Content Security, Data & AI Operations, Consulting, and anything in between, we consider ourselves responsible for protecting our partners’ interests and supporting their long term success through innovation and technology - powered by ridiculously smart people.
TaskUs partners with the world’s most innovative and disruptive brands to protect what matters most and to thrive in an ever changing world.
