FrankCrum is a Top Workplace!
FrankCrum, voted by its employees as a Top Workplace in Tampa Bay for more than 10 years in a row, is a Professional Employer Organization (PEO) based in Clearwater, Florida. FrankCrum employs approximately 500 people who serve over 4,000 businesses by offering a full range of HR services, including payroll, employee benefits, HR consulting services and workers' compensation insurance. Our PEO is a family culture that encourages people to feel at home, collaborate, and respect each other and we live by our Pillars of Excellence which are Integrity, Prosperity, and Affinity!
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The Role You'll Play to Create Success
We are happy to announce full-time, on-site, Payroll Implementation Specialist position filled with many exciting opportunities in Clearwater, FL! This job contributes to the mission of FrankCrum by working with the client and other internal teams through collaboration to successfully implement and process new accounts.
- Conducts welcome call with new client to confirm pertinent information required for new client setup.
- Demonstrates an intermediate understanding of Paid Time Off policies and assists new clients through the setup of their accrual policy(s).
- Demonstrates a thorough understanding of intermediate payroll rules and calculations, including but not limited to premium overtime pay, tips, certified, job costing, piecework, and/or multi-state workers, and how to properly apply in current system.
- Demonstrates an intermediate knowledge of state mandated paid leave policies including knowing when and how they are to be applied.
- Coordinates with internal departments for requested additional services (i.e. health benefits, timekeeping, COI’s, applicant tracking, employment handbooks, etc.)
- Assists with answering new client questions/concerns regarding pricing, contractual obligations, or additional services.
- Assists sales representatives with questions/concerns regarding FrankCrum policies and procedures.
- Educates clients on FLSA, state, and local payroll rules and regulations.
- Reviews and processes employee maintenance with accuracy and completeness following FrankCrum, federal, state, and local rules and regulations.
- Completes payroll setup in current software to include proper earning/deduction codes, preparation of payroll calendar, code filtering labor allocations, adding client reports, and ensuring proper billing setup.
- Works with new clients to obtain new hire documents, either electronically or through paper forms.
- Administers online training demonstrations of our HRIS platform for new clients.
- Demonstrates exceptional attention to detail when processing first payroll(s) by identifying payroll discrepancies and communicating directly with the client to educate on future payroll submissions.
- Escalates issues to appropriate internal teams and/or sales broker for support and resolution.
- Provides productive feedback on company software, training, and processes.
The Attributes We Seek
Keys to success in this position include intermediate knowledge of Federal, State, and local laws regarding wage and hour topics, as well as knowledge of various moderately complex payroll processing methods. Experience performing intermediate level functions in all Microsoft Office applications, one (1) year of payroll processing or PEO experience, and a high school education or equivalent is required. Payroll Certifications (CPP or FPC) are a plus.
Our Competitive Benefits
Along with this great opportunity, FrankCrum also provides exceptional benefits from top carriers including:
- Health Insurance is zero dollar paycheck cost for employee's coverage and only two-hundred-forty-five dollars a month for family!
- Dental and Vision Insurance
- Short Term Disability and Term Life Insurance at no cost to the employee
- Long Term Disability and Voluntary Term Life Insurance
- Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
- 401(k) Retirement Plan where FrankCrum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
- Employee Assistance Program at no cost to the employee
- Flexible Spending Accounts for Medical and Dependent Care Reimbursement
- Health Savings Account funded by FrankCrum
- Paid time off and holiday pay
- Education reimbursement up to five thousand two hundred fifty dollars tax free per calendar year
- PTO cash out
- Tickets at Work
- Access to the Corporate America Family Credit Union
- Employee and client referral bonus programs
- Paid volunteer time
What's Special About FrankCrum
FrankCrum, a family-owned business-to-business entity since 1981 made of several companies: FrankCrum Corporate (a professional employer organization), FrankCrum Staffing, Frank Winston Crum Insurance Company, and the FrankCrum Insurance Agency - all based in Clearwater, Florida. This "family of employer solutions" employs approximately 500 people who serve over 4,000 clients throughout the United States. FrankCrum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family. By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.
The FrankCrum headquarters spans 14 acres and includes a cafe, subsidized for employees. Menus include made-to-order breakfast, hot lunch options and even dinners that can be ordered to-go, all at very affordable prices. The cafe also plays host to monthly birthday and anniversary celebrations, eating and costume contests, and yearly holiday parties. Through the input of its own employees, The Tampa Bay Times has recognized FrankCrum as a Top Place to Work for more than 10 years in a row! FrankCrum also supports several community efforts through Trinity Cafe, the Homeless Empowerment Program, Angel Tree, and Clearwater Free Clinic!
If you want to play this role to positively impact our clients' day-to-day business, then apply now!
FrankCrum is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Top Skills
What We Do
FrankCrum offers outsourced HR, payroll and payroll administration, employee benefits and benefits administration, 401(k), workers compensation and HR Solutions. FrankCrum's comprehensive package of employer solutions allows business owners and managers to keep their focus on business growth and success. FrankCrum serves employers of all sizes in more than 40 states.
No matter what the size of the business, FrankCrum can provide the innovative approaches, quality products and exceptional customer service to maximize the investment in human resources, minimize HR risks and create a happier, more loyal workforce.
