Payroll Implementation Manager - Italy

Role Summary

As the Payroll Implementation Manager – Italy, you will serve as the payroll subject matter expert (SME) for all Italian payroll implementations. Working alongside a dedicated Payroll Project Manager, who owns overall project governance, timelines and delivery, you will lead all country-specific payroll activities from discovery through go-live. You will ensure every implementation is compliant with Italian legislation, aligned to best practice, and delivered to the highest quality.
You will be recognised as the internal authority for Italian payroll, providing expert guidance to customers, Sales, Product, Engineering and Payroll Operations. This role requires a minimum of 10 years' experience managing Italian payroll, extensive hands-on experience with Italian payroll software, and fluency in Italian and English.

Key Responsibilities

• Act as the recognised SME for Italian payroll implementations.
• Lead payroll discovery workshops and advise customers on legislation and best practice.
• Challenge inefficient legacy processes and recommend scalable, compliant solutions.
• Work with Product and Engineering to validate payroll configuration.
• Lead payroll testing, parallel runs and payroll validation.
• Support Payroll Project Managers with go-live readiness and first payroll.
• Advise Sales and Presales on Italian payroll requirements.
• Identify legislative risks and implementation dependencies.
• Contribute to product enhancements and implementation methodology.
• Own Italy implementation playbooks, documentation and knowledge sharing.

Skills & Experience

Essential:
• Minimum 10 years' experience processing and implementing Italian payroll.
• Extensive experience operating Italian payroll in-house.
• Expert knowledge of Italian payroll legislation, tax, social insurance and statutory reporting.
• Extensive experience with leading Italian payroll engines (such as Zucchetti Paghe,TeamSystem HR / TeamSystem Paghe,INAZ Paghe, ADP Italy,SAP HCM Payroll Italy).
• Strong stakeholder management and customer consulting skills.
• Excellent analytical and communication skills.
Country Requirements:
• Must be based in Italy.
• Must have the legal right to work in Italy.
• Must be fluent in Italian and English (written and spoken).
• Must have hands-on implementation and operational experience with Italian payroll software.

Success Measures

• Successful and compliant Italian payroll implementations.
• Accurate first payroll outcomes.