Payroll, GBS- Manager

Job Description
Job Summary:
Seeking an experienced Payroll Manager based in Mexico City to lead full-cycle payroll for Mexican operations, ensure compliance with Mexican labor, tax and social security rules, and optimize payroll systems and processes. This hands-on leadership role requires deep knowledge of CFDI nómina, IMSS/INFONAVIT/AFORE contributions, and close collaboration with HR, Finance, and external PACs/vendors.
Key Responsibilities:

• Manage end-to-end payroll processing for Mexico (weekly/quincenal/mensual as applicable), including regular, off-cycle and final settlements.
• Ensure correct calculation and withholding of ISR, IMSS, INFONAVIT, AFORE, and other statutory deductions; prepare and review related tax and social security deposits and reconciliations.
• Oversee electronic payroll stamping (CFDI nómina) and coordinate with PACs/authorized providers to ensure timely timbrado and delivery of digital payslips.
• Administer statutory benefits and accruals (aguinaldo, vacaciones, prima vacacional, prima dominical where applicable), overtime and statutory leave payments, and severance calculations under the Ley Federal del Trabajo.
• Prepare payroll journal entries and supporting documentation for month-end close; work with Finance on accounting integrations.
• Maintain payroll controls, documentation and audit readiness; respond to SAT, IMSS or INFONAVIT inquiries and support external audits.
• Lead and develop the payroll team: workload allocation, training on Mexican payroll rules, and succession/backups.
• Maintain and optimize payroll/HRIS integrations (localizations for Workday/ADP/Oracle/SAP or local solutions such as Aspel NOI, Nominas, etc.) and partner with IT and external vendors.
• Resolve employee payroll inquiries, coordinate with HR on benefits and leaves, and implement corrective actions.
• Drive process improvements and automation; track payroll KPIs (accuracy, on-time processing, audit findings).

Required Qualifications:

• Bachelor's degree in Contabilidad, Finanzas, Recursos Humanos, Administración de Empresas or similar (or equivalent experience).

• 5+ years of progressive Mexican payroll experience, including CFDI nómina and social security/tax filings.

• 2+ years managing a payroll or operations team.

• Strong knowledge of Ley Federal del Trabajo, ISR rules, IMSS/INFONAVIT/AFORE contributions, statutory benefits (aguinaldo, vacaciones), and electronic payroll requirements.

• Experience with payroll/HRIS systems used in Mexico and advanced Excel skills.

• High attention to detail, confidentiality, and strong stakeholder communication skills (Spanish required; English desirable for regional coordination).

Preferred Qualifications:

• Payroll certifications or Mexican tax/payroll training.

• Experience in multi-entity or multinational payroll operating in Mexico.

• Familiarity with local PACs, SAT procedures, and labor audit processes.

Skills & Behaviors:
Skills

• Technical payroll knowledge: CFDI nómina (timbrado), ISR, IMSS, INFONAVIT, AFORE, aguinaldo, vacaciones, prima vacacional, liquidaciones and Ley Federal del Trabajo compliance.

• Payroll systems & integrations: experience with local solutions (Aspel NOI, Nominas) and global HRIS/ERP localizations (Workday, ADP, SAP, Oracle, UKG); familiarity with PACs and SAT electronic procedures.

• Financial & accounting: payroll journal entries, reconciliations, month-end close, and working knowledge of accounting controls.

• Tax & reporting: preparation/review of tax/social security deposits, reporting to SAT/IMSS/INFONAVIT, year-end filings.

• Data & automation: advanced Excel (pivot tables, Power Query), SQL or reporting tools (Power BI/Tableau) desirable; experience with automation/RPA and process improvement.

• Risk & controls: developing/maintaining payroll controls, audit readiness, and vendor oversight.

• Project & vendor management: scope, timelines, testing for system changes and launches; coordinate with IT and external providers.

• Languages: Spanish required; English for regional coordination preferred.

Behaviors (what we expect day-to-day)

• Ownership & accountability proactively owns payroll accuracy and timeliness; escalates and resolves issues quickly and transparently.

• Detail orientation consistently reviews complex calculations, reconciliations, and legal requirements with high accuracy.

• Customer service mindset treats employees and internal stakeholders (HR, Finance) as customers-responds timely, communicate clearly, and follows through.

• Collaborative leadership: builds trust with cross-functional partners, mentors and develops the payroll team, and ensures effective knowledge transfer/backups.

• Integrity & confidentiality handles sensitive payroll and personal data with discretion and strict adherence to privacy and data-security practices.

• Problem solving & adaptability analyzes root causes, implements corrective actions, and adapts processes when regulations or business needs change.

• Continuous improvement: seeks efficiencies through automation, streamlining, and KPI tracking; embraces change and promotes best practices.

• Calm under pressure meets tight deadlines, manages multiple pay cycles, and performs reliably during year-end or compliance audits.

Core Competencies & Cultural Fit:
• Empathy & Care: Acts as a cultural carrier who welcomes and supports new colleagues with warmth and respect.
• Dependability: Reliable, punctual, and consistently follows through on commitments.
• Communication: Clear, concise, and proactive communicator.
• Adaptability: Comfortable with ambiguity and able to adjust priorities quickly.
• Collaborative: Team-oriented and focused on delivering a seamless experience for new hires.
Location(s)
Mexico City - Antara Tower A - 5th Floor - Local Office
Kraft Heinz is an Equal Opportunity Employer - Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes.