Responsible for the accurate processing of payroll monthly, ensuring compliance with employment law, social security, personal income tax and other regulations, including internal policies and procedures.
Provide a comprehensive service of processes related to calculating salaries, social security, and taxes according to the applicable standards and legal status.
About the role
We’re looking for a Payroll Customer Adviser to join our Payroll team at DS Smith’s Business Service Centre in Caerphilly. In this position, you'll be responsible for administration and customer facing duties around our UK Payroll service that ensures the timely and accurate payment of approximately 6,000 colleagues.
You’ll be responsible for processing monthly payroll of employees, ensuring tax commitments are accurate, and overseeing the preparation and distribution of payslips to employees throughout the UK. You’ll ensure relevant paperwork is processed in a timely manner, and quickly investigate and escalate any discrepancies to ensure optimal customer satisfaction.
We will also ask you to collaborate with your team in management and resolution of any queries that come from the business, with a view to educate colleagues around the UK so that they can become more informed in the future.
NOTE: This role is a 9 month fixed-term contract.
About you
- Previous experience in a Payroll and Administration environment
- Strong Excel knowledge
- Good knowledge of payroll legislation
- Ability to work well with your team and communicate effectively with other stakeholders
- Great attention to detail and an ability to solve problems quickly and accurately
- Workday knowledge would be advantageous
Benefits
- Competitive salary
- 25 days holiday, plus bank holidays
- Pension scheme, life assurance and income protection
- Employee Assistance Programme
- Employee Discounts
- Digital GP Service
- Cycle to work scheme
Location: Caerphilly – we operate a hybrid working policy with 3 days a week in the office
Top Skills
What We Do
DS Smith provides innovative packaging solutions, paper products and recycling services with a commitment to sustainability and a circular economy.
Our core purpose is to Redefine Packaging for a Changing World, and our expert teams work closely with like-minded partners to incorporate renewable resources for products that minimize our environmental impact, reduce complexity and increase profitability through supply chain optimization
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