Payroll Coordinator

ABOUT THE BRAND:

Callaway Golf is the leading manufacturer of premium golf clubs, balls, performance gear and accessories worldwide.  Through an unwavering commitment to innovation, we push the limits of performance and create demonstrably superior products designed to make every golfer a better golfer.

Our company is a blend of experience and diverse backgrounds, and together we look to move the game forward, and we want top-notch people to join us in that mission!

By joining Callaway Golf, you also join part of the portfolio of brands within Topgolf Callaway Brands, an unrivaled tech-enabled Modern Golf and active lifestyle company delivering leading golf equipment, apparel, and entertainment, with a portfolio of global brands including Topgolf, Callaway Golf, TravisMathew, Toptracer, Odyssey, OGIO, Jack Wolfskin, and World Golf Tour (“WGT”). “Modern Golf” is the dynamic and inclusive ecosystem that includes both on-course and off-course golf. For more information, please visit https://www.topgolfcallawaybrands.com

The Payroll Coordinator is responsible for supporting regular weekly union and bi-weekly payroll processes, including frequent off-cycle payments for terminations and pay corrections, for Callaway Golf in North America, while delivering strong customer service to all employees. This position ensures compliance with Callaway Golf’s HR and Payroll policies, as well as accurate and timely payroll processing across all business units in a multi-state/country environment.

ROLES AND RESPONSIBILITIES

• Assist with maintaining and reporting escheat payments for Payroll items.
• Assist with auditing overall payroll entries for time reporting, exception or unique payments, standard process entries, potential errors or omissions, and overall reasonability for accurate and timely gross-to-net payroll processing. This includes all standard deductions, taxes, garnishments, benefits, direct deposits, and miscellaneous deductions, etc. leveraging all system reporting applications.
• Supports team with preparation and completion of N.A. weekly union and bi-weekly payroll process, and off-cycle payroll processing, including final payments for terminations, as needed. This includes ensuring positive pay, ACH, and check printing files have been completed and reconciled for each payroll processed.
• Facilitate regular payroll transaction imports (e.g., commission and sales incentives, company store deductions, etc.), audit results for accuracy and completeness, and identify issues for review or resolution.
• Review, approve, and/or update employee tax exemptions and direct deposit information.
• Assist with standard administrative processes in Workday (e.g., holiday tables) and conduct basic troubleshooting of employee issues related to timekeeping.
• Execute standard and off-cycle Workday system processes for employee time processing and payment.
• Audit and maintain timekeeping records and data entry documents in compliance with Company policy and applicable legal regulations.
• Provide quality customer service to all employees at all levels of the Company.
• Prepare check requests for vendor payments related to payroll processes.
• Understand and explain variances in payroll results and related functions to proactively identify potential problems and solutions.
• Assist in knowledge and skills development of other administrative staff.
• Prepare reports by compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages for audit compliance.
• Determine payroll liabilities by calculating employee federal and state income and social security taxes, and the employer's social security, unemployment, and workers' compensation payments.
• Routinely answer a wide range of employee questions on Payroll, Benefits, and HR topics.
• Assist with Payroll mail handling and paycheck distribution processes.
• Resolve payroll discrepancies by collecting and analyzing information. Provide payroll information by answering questions and requests.
• Maintain employee confidence and protect payroll operations by keeping information confidential.
• Contribute to team goals by accomplishing related results as needed.

TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities)

• Sound payroll processing skills with an excellent understanding of the processes and routine functions within Payroll, including standard payroll payments, deductions, taxes, and timekeeping.
• Excellent organizational skills and ability to multitask in a fast-paced, deadline-driven environment.
• Excellent written and verbal communication skills, including the ability to communicate with all levels of employees within the company.
• Able to remain diplomatic and calm when challenged with difficult or emotional internal customers or sensitive issues and escalate issues to a higher level as appropriate.
• Basic understanding of payroll control requirements (e.g., separation of duties, transaction approval authority) and ability to adhere to those requirements, particularly in a Sarbanes-Oxley, public corporate environment.
• Able to recognize, maintain, and protect confidential company or employee information.
• Proficiency with payroll and timekeeping software (e.g., ADP, UKG) is a must.
• Experience with Workday is highly preferred.
• Bilingual English/Spanish a plus.

EDUCATION AND EXPERIENCE

• High school diploma and coursework or training in basic payroll functions are required.
• Minimum 2 years’ experience processing payroll in a high-volume/multi-state environment.

LI-AL1

DE&I and EEOC:

Inclusion & Diversity: As a purpose-led, performance driven company, we strive to foster a culture of belonging based on respect, connection, openness and authenticity. We are committed to building and maintaining a workplace that celebrates the diversity of our associates, supporting them to bring their authentic selves to work every day.

If your experience is close to what we’re looking for, please consider applying. Experience comes in many forms, skills are transferable, and passion goes a long way. We know that diverse backgrounds and experiences make for the best problem-solving and creative thinking, which is why we’re dedicated to adding new perspectives to the team and encourage everyone to apply. We look forward to learning more about you.

ARE YOU READY TO MAKE THE TURN? APPLY TODAY!