Payroll Coordinator

Collage believes in empowering people to do their best work. We achieve this by reimagining the way businesses manage HR, payroll, and benefits. Our revolutionary platform automates HR and payroll administration to allow businesses to focus on doing meaningful work – not the routine, repetitive stuff.
We also believe in empowering our own people to do their best work by giving our team the right resources and support to thrive. We are, collectively, building the future of HR in Canada.
Learn more about us at collage.co. Collage is a People Corporation company.As a Payroll Coordinator, you will be responsible for:

• Working with our clients and our internal payroll team to ensure payroll changes are made promptly and accurately;

• Working with Payroll Analysts on reconciliations and corrections, as needed;

• Keeping client records and files accurate and up to date;

• Ensuring seamless updates and exchange of payroll data between clients and our native Collage Payroll platform or their third-party provider;

• Working cross-functionally across the organization to manage client inquiries, customer feedback, and product implementation;

• Analyzing existing processes and working together to implement improvements across the payroll team;

• Providing a consistent, knowledgeable and top-shelf customer experience

• Coordinating and completing payroll updates for our clients in an accurate and timely manner, across multiple pay periods and schedules;

• Running previews and proactive reviews to ensure accuracy and completeness of payroll data;

• Updating client and internal records, files, and payroll systems to maintain integrity of information;

• Proactively managing competing priorities and meeting multiple deadlines;

• Supporting Collage Payroll clients by answering inquiries or reviewing best practices;

• Managing the shared payroll client email inbox.

All Star Candidates will have:

• Canadian payroll experience (experience with multiple provinces and cloud-based payroll providers preferred);

• Demonstrated customer service/success experience;

• Strong communication and writing skills;

• Excellent organizational skills and attention to detail;

• A commitment to learning and a creative ‘can do’ attitude towards researching and solving problems;

• Industry or payroll certification like PCP (or in progress) is an asset;

• Bilingual (French/English) is an asset.

What we offer:

• A remote position working from within Canada;

• An inclusive workplace environment to people of all genders, backgrounds, abilities, and perspectives;

• The opportunity to play an essential role in a dynamic, growing team building the future of HR, payroll, and benefits for Canadian companies;

• Growth opportunities within the team and organization;

• Competitive salaries and flex hours;

• Robust employee benefits plan;

• A real and honest attitude towards taking care of our people.

Collage HR is a modern HRIS platform designed for small and medium-sized businesses in Canada. It streamlines core HR functions including employee onboarding, time-off tracking, benefits administration, and document management.  

Providing an inclusive, accessible environment, where all employees and clients feel valued, respected and supported is something we're committed to. We are dedicated to building a workforce that reflects the diversity of the communities in which we live, and to creating an environment where every employee has the opportunity to reach their potential. If you require an accommodation or an alternative format of any posting please reach out to [email protected].

The base salary for this position is between $48,000 - $52,000 annually.

This represents base salary only and does not represent other variable compensation components of our total compensation (i.e. annual bonus). The actual base salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are selected to move forward in our recruitment process, the Talent Acquisition Specialist will be able to provide additional details of the total compensation for this role.