Payroll & Benefit Coordinator

Payroll & Benefit Coordinator

CEF Solutions Inc. is a Consulting Services and Business Process Outsourcing (BPO) company specializing in BPO Operations, Operations Management, Process Engineering and Innovation, Cost Optimization, and Staffing solutions. We take pride in our expertise in providing specialized staffing services, ensuring that clients in the Customer Service industry have access to top talent that aligns with their operational goals. We service some of the largest multinational companies in the world and are expanding quickly by delivering an unmatched end-to-end client experience.

Company website: www.CEF.inc

Job Summary:

The Payroll and Benefits Coordinator administers the activities relating to company payroll, benefits, and HRIS processing, including developing, implementing, and monitoring (e.g., performing internal audit and control procedures to ensure that all wages and taxes are accurate). The individual will be the company’s subject matter expert with all the payroll and benefits administration.

Key Responsibilities:

Payroll

· Process payroll for hourly, salaried, and temporary employees, including reviewing and importing hours from the time and attendance system, entering tax and direct deposit information, administering regulatory requirements (garnishments, support orders, and other adjustments as needed).

· Implement and maintain payroll best practices to improve efficiency and consult with the human resources team to improve payroll and HRIS processes.

· Evaluate and implement payroll/HRIS systems upgrades and changes.

· Respond to all unemployment claims in a timely manner.

· Maintain employee records and payroll/HRIS systems.

· Administer the time and attendance policy and paid leave policy for all employees.

· Produce scheduled and ad hoc reports pertaining to payroll and human resources requirements.

Benefits

· Administer all employee benefit programs, including enrollments and terminations.

· Coordinate and conduct the new employee onboarding process and present benefits presentations to ensure employees gain an understanding of benefit plans and enrollment provisions.

· Fulfill all governmental regulatory mandates and ensure filings are performed as required.

· Plan and administer the annual open enrollment period, including the preparation and distribution of materials, conducting meetings to communicate changes to employees, arranging for on-site representation by providers, and processing changes within deadlines.

· Plan, conduct, and report results of audits to ensure all enrollments are accurate and that dependent information is correct for each employee and work closely with accounting for quarterly and year-end audits (payroll, Worker’s Comp, 401k, etc.)

· Address benefits inquiries to ensure timely and accurate resolutions.

· Process monthly billings from providers, review billings for accuracy, and approve for payment in a timely manner.

· Coordinate with the third-party administrator to manage disability claims according to the plan.

· Administer online COBRA enrollments/changes and respond to and manage unemployment claims and workers’ compensation cases.

Qualifications:

· Bachelor’s degree in human resources management, organizational development, business administration, or a related field preferred.

· 3+ years of experience in administering payroll, HRIS, and benefits processes required.

· Working knowledge of payroll best practices.

· Strong knowledge of federal and state regulations.

· Detail-oriented.

· Proven ability to interact effectively with employees at all levels of the organization.

· Excellent communication skills, both written and verbal.

· High level of confidentiality with uncompromising integrity and professional maturity.

· Must be self-motivated with the ability to manage multiple tasks simultaneously with minimal supervision.

· Possess the ability to see projects through to conclusion and implementation.

· Proficient in Microsoft Word, PowerPoint, and Excel.

· Knowledge of ADP, Workforce Now, and Employee Navigator is a plus.

· Other duties assigned by the human resources manager.

Other Qualifications:

· Legally authorized to work in the U.S. without any restrictions

· Okay to work on-site in Wendell, NC