Payroll Associate

Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

What does a successful Payroll Associate do at Fiserv?

As a Payroll Associate, you will play a key role in ensuring the timely and accurate processing of payrolls for Fiserv. You will collaborate with appropriate business units and human resources to facilitate the precise entry and validation of payroll transactions, supporting compliance and operational excellence.

What you will do:

• Researching, calculating, and processing recoupment/clawback letters, as well as communicating with former associates on repayment plans and/or questions
• Creating, loading, and auditing mass payroll entries via EIB templates (Enterprise Interface Builder)
• Researching, adjusting, and communicating to associates regarding banking ACH returns/rejections
• Investigate and resolve payroll inquiries/discrepancies via timely communications and resolutions, via our case tracking system
• Handling mail items to include but not limited: garnishments, payroll taxes, repayment checks, disability, verifications of employment, lock in letters, federal/state/local tax inquires etc.  May require redistributing to appropriate owner, loading to our tax and garnishment vendor, processing as needed
• Evaluate, calculate, and enter off-cycle payments as needed and submit for approval
• Assist in creating general ledger files for Central Accounting team to process and research out of balances on files.
• Researching payroll data for various corporate tax opportunities

What you will need to have:

• High School Diploma/GED
• 2+ years of multi-state Payroll/Compliance and payroll experience
• Experience in a payroll position in a fast-paced environment
• Advanced proficiency in Microsoft Excel (Vlookup, Pivot Tables, etc)

What would be great to have:

• Workday experience
• Knowledge of federal, state and local tax regulations as well as US wage laws

Important info about this role: 

• This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding.
• You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Perks at work: 

• We’re #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Unlimited Recharge & Refuel for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program. 
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.

#LI-VA1

This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.

Thank you for considering employment with Fiserv.  Please:

• Apply using your legal name
• Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

Our commitment to Equal Opportunity:

Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law. 

If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact [email protected]. Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv’s Disability Accommodation Policy for additional information.

Note to agencies:

Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.