Payroll Associate

Summary of Position

We are seeking a detail-oriented and dependable Payroll Associate to join our Payroll Processing team. In this role, you will play a critical part in ensuring the accurate and timely processing of payroll for more than 150,000 employees across a growing organization. The ideal candidate thrives in a fast-paced, high-volume environment and is committed to delivering exceptional service while maintaining compliance with federal, state, and company payroll requirements. You will collaborate with experienced payroll professionals, contribute to process improvements, and support initiatives that drive operational efficiency and accuracy.

 Principal Duties and Responsibilities

• Accurately process payroll transactions for 150,000+ employees, including time adjustments, payroll entries, bonuses, and special payments within established deadlines.
• Utilize payroll audits, validation reports, and queries to ensure payroll accuracy and compliance.
• Review hourly and salaried employee time records, identify discrepancies, and make corrections as needed.
• Calculate and process retroactive pay using system-delivered functionality and manual adjustments when appropriate.
• Process off-cycle payroll transactions, including: OnDemand payments for missing wages, check replacements, immediate termination payments required by state law, and other special payroll requests
• Maintain accurate records and ensure compliance with all applicable federal, state, and local payroll regulations.
• Update banking information and assist with payroll-related banking or paycard inquiries and DailyPay matters.
• Verify payroll earnings, deductions, taxes, and other payroll transactions to ensure accurate wage payments.
• Respond to payroll inquiries via phone and email, providing timely and professional customer service.
• Follow and support payroll policies, procedures, and internal controls, including SOX compliance requirements.
• Assist with training of new payroll associates.
• Provide support with Payroll Tax and Garnishment functions as needed.
• Partner effectively with Payroll Processing team members, HR, Finance, Ops, and other business stakeholders.
• Support payroll-related projects, process improvement initiatives, system enhancements, and testing efforts.
• Assist Payroll Leaders with special projects and additional responsibilities as assigned.

Minimum Requirements/Qualification - Summary of knowledge, experience and education required.

• 2-3 years of payroll processing experience, preferably in a multi-state environment.
• Strong understanding of payroll concepts, practices, and compliance requirements.
• Excellent written and verbal communication skills.
• Strong analytical, organizational, and problem-solving abilities.
• Ability to manage multiple priorities and meet strict deadlines in a fast-paced environment.
• Exceptional attention to detail and commitment to accuracy.
• Demonstrated customer service skills with the ability to professionally handle employee inquiries.
• Ability to maintain confidentiality and exercise discretion when handling sensitive employee information.
• Proficiency with Microsoft Excel, Word, and Outlook, along with the ability to quickly learn new systems and technology.

Desired Qualifications - Desired but not required.

• Certified Payroll Professional (CPP) or Fundamental Payroll Certification (FPC).
• Workday Payroll experience.
• Experience supporting payroll process improvement initiatives or system implementations.

Start Rate = $22.25 to $25.50 Hour