Payroll Analyst

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

The Payroll Analyst is in charge of processing payroll from start to finish in compliance with local regulation per the assigned site (s) as well as assisting in projects related to Payroll as needed. Handle complex reporting and analysis, serve as subject matter expert for other Payroll Analysts and filter escalations as needed to the manager.

As a Payroll Analyst, you will:

Job Functions

• Process regular and off cycle payrolls

• Address and resolve employee queries, management and government agency inquiries

• Generate and send reports

• Assist with internal and external audit requirements

• Reconcile payroll data 

• Maintain payroll system updated

Job Responsibilities

The Payroll Analyst position covers the following responsibilities, but not limited to:

• Generate and send reports to Operations for exceptions and items to be corrected for payroll transmission.

• Review and process payroll discrepancies and complete entries in the payroll system accordingly.

• Coordinate with agencies for tax and social insurance reporting and payments.

• Coordinate issue resolution with payroll vendor regarding payroll processing, changes and or inquiries.

• Maintain payroll records current with relevant pay period data for auditing and reference purposes in compliance with local regulation requirements for record retention and handling of private and sensitive data.

• Reconcile master data

• Complete multiple validation reports to ensure Gross to Net is calculated properly for each payroll run.

• Prepare funding forecast for payroll funds.

• Process termination payments.

• Process off cycle payments.

• Participate in payroll orientation for new hires.

• Process year end and annual tax reconciliation and preparation of employee and employer tax returns.

• Identify root cause and assist in proposing solutions to payroll impacting issues

• Reconcile and verify timely and accurate payroll tax and contribution payments are done.

• Communicate and contribute to providing data to key business owners such as Human Resources, Finance, Operations and other approved contacts. 

• Assist in distributing paychecks.

• Reconciling payroll registers vs bank account transactions and live checks cashed and pending to be cashed.

• Coordinate tasks from different specialists or Payroll team members as assigned.

• Assist in gathering information for Audit requirements

• Handle complex payroll reporting and data analysis for decision making or proposals

Minimum Education and Experience:

• High school diploma required

• Bachelor’s Degree with emphasis on business or accounting preferred

• Experience with computerized payroll processing

• Experience with ADP, ORACLE HR/Payroll systems a plus

• Microsoft Excel and Word

• Must be detailed oriented

• Able to meet deadlines

Knowledge, Skills and Abilities:

• Outstanding customer service

• Excellent written and verbal communication. Ability to communicate with all levels across the various departments.

• Able to work in fast paced and high volume process environment

• Diligent in following through to guarantee full completion of task or issue.

• Should be able to work independently to ensure day to day functions and projects are completed and should be able to work as a team for collaboration, projects or achievement of team and company goals.

• Use all resources available to resolve issues and escalate as needed to the manager.

• Be able to respond assertively regarding payroll matters.

• Must have a good sense of urgency.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.