The Role
The Payouts Associate will process payments, engage with banks and clients, analyze transaction flows, and monitor performance KPIs.
Summary Generated by Built In
Why should you join dLocal?
dLocal enables the biggest companies in the world to collect payments in 40 countries in emerging markets. Global brands rely on us to increase conversion rates and simplify payment expansion effortlessly. As both a payments processor and a merchant of record where we operate, we make it possible for our merchants to make inroads into the world’s fastest-growing, emerging markets.
By joining us you will be a part of an amazing global team that makes it all happen, in a flexible, remote-first dynamic culture with travel, health and learning benefits, among others. Being a part of dLocal means working with 1000+ teammates from 30+ different nationalities and developing an international career that impacts millions of people’s daily lives. We are builders, we never run from a challenge, we are customer-centric, and if this sounds like you, we know you will thrive in our team.
We are looking for a Payouts Associate to join our Payouts Operations team. The ideal candidate will join a team that takes full responsibility for carrying on the processing flows on different countries, iterating with different banks or partners, and looking to improve their performance.
What will I be doing ?
- Process and analyze payments instructions in different countries.
- Engage daily with banks, payments processors, and clients to assure the efficiency of the payments systems.
- Make a proactive analysis of the transactional flows in order to detect risk issues and implement improvements.
- Control the full transactional flow of daily processing.
- Interact and work together with the different areas of the company.
- Analysis and monitoring of KPI such as TPV, SLA, conversion rates
- Contact banks and partners in the means to resolve issues and find solutions.
What skills do I need?
- A solid background in payments operations and a technical background is essential for your success in this position
- 3 - 5 years experience in a similar role in a similar business model (Solid experience in banking, financial services, the payment industry, fintech, or similar)
- Someone open to constant change in an ambiguous, fast-paced environment, a self-starter, and open to working across time zones with teams all over the world.
- Advanced Excel skills
- Fluent in written and spoken English.
- Excellent written and verbal communication as well as interpersonal skills
- Analytical skills, systematic, and organized
- Basic SQL- Advantage
What do we offer?
Besides the tailored benefits we have for each country, dLocal will help you thrive and go that extra mile by offering you:
- Remote work: work from anywhere or one of our offices around the globe!*
- Flexibility: we have flexible schedules and we are driven by performance.
- Fintech industry: work in a dynamic and ever-evolving environment, with plenty to build and boost your creativity.
- Referral bonus program: our internal talents are the best recruiters - refer someone ideal for a role and get rewarded.
- Learning & development: get access to a Premium Coursera subscription.
- Language classes: we provide free English, Spanish, or Portuguese classes.
- Social budget: you'll get a monthly budget to chill out with your team (in person or remotely) and deepen your connections!
- dLocal Houses: want to rent a house to spend one week anywhere in the world coworking with your team? We’ve got your back!
*For people based in Montevideo (Uruguay) applying to non-IT roles, 55% monthly attendance to the office is required
What happens after you apply?
Our Talent Acquisition team is invested in creating the best candidate experience possible, so don’t worry, you will definitely hear from us. We will review your CV and keep you posted by email at every step of the process!
Also, you can check out our webpage, Linkedin, Instagram, and Youtube for more about dLocal!
Top Skills
Excel
SQL
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The Company
What We Do
dLocal started with one goal – to close the payments innovation gap between global enterprise companies, and customers in emerging economies. We have over 900 payment methods, in more than 40 countries.
With the ability to accept local payment methods and facilitate cross-border fund settlement worldwide, our merchants reach billions of underserved consumers in the high-growth markets of Africa, Asia, and Latin America. dLocal offers the ideal payment solutions for global commerce:
Payins: Accept local payment methods
Payouts: Compliantly send funds cross-border
Defense Suite: Manage fraud effectively
dLocal for Platforms: Unify your platform’s payment solution
Local Issuing: Localize payments for your gig-economy workers, suppliers, and partners
