Description
Are you an experienced payments professional who thrives in a fast-paced operational environment? Do you enjoy leading others, solving complex problems, and ensuring critical transactions are processed accurately and efficiently?
Atlantic Community Bankers Bank (ACBB) is seeking an Operations Team Lead - Wires to provide leadership and oversight for domestic and international wire processing activities. This role serves as a key operational resource within our Payments team, supporting daily workflow management, transaction processing, regulatory compliance, client service, operational controls, and continuous process improvement.
About ACBB:
Embark on an exciting journey with Atlantic Community Bankers Bank (ACBB), where we're shaping the future of community banking! At ACBB, our people are at the heart of everything we do. We take pride in offering dynamic correspondent services, including loan participations, Fed Funds transactions, compliance services, settlement solutions, and more—all without competing with our customer banks. Join our passionate team, where employees are trusted, supported, and encouraged to grow, and help us deliver innovative solutions to community banks and financial institutions nationwide.
What You'll Do
1. Lead Daily Wire Operations
· Coordinate and oversee the daily processing of domestic and international wire transfers
· Support the accurate and timely settlement of wire transactions and related payment activities
· Serve as a subject matter expert for domestic and international wire operations, including Fedwire® and SWIFT processing
· Assist with foreign exchange-related activities and international payment services
2. Provide Team Leadership & Support
· Assist with workflow coordination, task assignments, scheduling, and department coverage
· Support the onboarding, training, and development of team members
· Provide ongoing coaching, guidance, and operational support to ensure team success
· Help maintain a collaborative, service-focused environment
3. Ensure Operational Excellence & Compliance
· Monitor operational controls and support compliance with applicable regulations and internal policies
· Perform OFAC verification activities and support risk management initiatives
· Assist with audits, examinations, and operational reviews
· Maintain accurate documentation, procedures, logs, and reporting
4. Drive Process Improvement
· Identify opportunities to improve efficiency, accuracy, and service delivery
· Participate in testing system enhancements and supporting operational improvements
· Maintain and update departmental procedures to promote consistency and operational effectiveness
5. Support Clients & Business Partners
· Serve as a resource for client banks and internal partners regarding wire operations and payment-related inquiries
· Assist with issue resolution, investigations, and exception management
· Build strong working relationships with clients, vendors, and business partners
Requirements
Basic Qualifications/Skills:
· Associate degree in Business, Finance, or a related field, or an equivalent combination of education and experience
· 5+ years of banking operations experience with significant exposure to wire processing and/or payments operations
· Working knowledge of domestic and international wire transfers, settlement processes, Fedwire®, and SWIFT messaging
· Experience supporting operational controls, procedures, audits, and issue resolution in a regulated environment
· Strong understanding of OFAC screening and payment-related compliance requirements
· Excellent organizational skills with a strong attention to detail and accuracy
· Ability to prioritize competing responsibilities and thrive in a fast-paced operational environment
· Strong communication and relationship-building skills
· Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
· Experience leading, training, mentoring, or coordinating team members preferred
Why Join Us?
- Competitive compensation package
- Comprehensive benefits package
- 401(K) with employer match
- Generous Paid Time Off (PTO) policy
- Tuition reimbursement
- Birthday holiday and additional unique benefits
- Employee Assistance Program
- Flexibility with Purpose — Hybrid roles, in-office connection
- Performance bonus opportunities
Pay Range: $60,000 to $75,000 annually
Compensation is commensurate with experience and qualifications
ACBB is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected characteristic.
Skills Required
- Associate degree in Business, Finance, or a related field, or equivalent education and experience
- 5+ years of banking operations experience with significant exposure to wire processing and/or payments operations
- Working knowledge of domestic and international wire transfers, settlement processes, Fedwire, and SWIFT messaging
- Experience supporting operational controls, procedures, audits, and issue resolution in a regulated environment
- Strong understanding of OFAC screening and payment-related compliance requirements
- Excellent organizational skills with strong attention to detail and accuracy
- Ability to prioritize competing responsibilities and work effectively in a fast-paced operational environment
- Strong communication and relationship-building skills
- Proficiency with Microsoft Office applications, including Excel, Word, and Outlook
- Experience leading, training, mentoring, or coordinating team members
What We Do
Atlantic Community Bankers Bank (ACBB) is a cooperative bankers' bank founded in 1983, owned and operated by community financial institutions. It provides specialized correspondent banking, lending, investment, and treasury management services tailored to the needs of community banks and credit unions. By offering economies of scale and innovative tools, ACBB helps its member institutions turn potential into profit across the eastern United States.
