Payments Systems Support / Infrastructure Specialist

ARE YOU READY to step up to the New and take your technology expertise to the next level?

Through unmatched industry experience, leading technologies from our ecosystem partners and startups, and the largest delivery network in the world, we provide a powerful range of capabilities that can be tailored to our client’s most complex business needs. With over 100 innovation hubs deployed around the world, we help clients continuously innovate at speed and at scale so they can outpace their peers. You will bring innovation, intelligence and industry experience together with the newest technologies to help clients innovate at scale and transform their businesses.

Technology is one of four services–the others are Strategy and Consulting, Interactive and Operations.

WORK YOU’LL DO

As a Payments Systems Support / Infrastructure Specialist, you will play a key role in the configuration, operation, and support of backend payment switching platforms used in banking environments. You will work closely with internal teams and external vendors to ensure system stability, security, and compliance.

Responsibilities:

• Operate, monitor, and support payment switching systems in production banking environments

• Perform Linux / Unix system administration tasks supporting payment platforms (primary OS)

• Support Windows Server environments where required

• Monitor system performance, capacity, and availability; proactively identify risks and bottlenecks

• Perform log analysis, batch monitoring, and batch failure recovery

• Manage Work in environments across DEV / UAT / PROD

• Coordinate incident resolution with FIS L2 / L3 support teams

• Support UAT activities in collaboration with trade operations and business users

• Execute and support change management activities, including approvals and controlled deployments

• Participate in incident, problem, and change management processes (ITIL‑based)

• Maintain and update operational documentation, including:

• Runbooks

• Operational procedures

• DR / BCP documentation

WHO WE´RE LOOKING FOR? 

We are looking for professionals with a systems engineering / infrastructure / application support background in banking, ideally with exposure to payment switching systems.

Technical & Infrastructure Skills:

• Strong Experience with Linux / Unix administration (core requirement)

• Working knowledge of Windows Server

• Database exposure, ideally:

  • DB2 (preferred)

  • Strong SQL querying skills for analysis and troubleshooting

• Understanding of performance monitoring and capacity management

Application Support Skills:

• Log analysis and root‑cause investigation

• Batch processing support and recovery

• Environment configuration and management (DEV / UAT / PROD)

• Experience coordinating with external L2 / L3 support teams (e.g. vendors)

Security, Risk & Compliance Knowledge:

• Role‑based access control and segregation of duties

• Experience supporting internal, external, and regulatory audits

• Nice to have familiarity with SOX controls and operational risk processes

• Awareness of data privacy and GDPR requirements in EU banking environments

• Strong understanding of change management governance

Process & Operational Skills:

• Hands‑on experience with ITIL‑based support processes:

  • Incident Management

  • Problem Management

  • Change Management

• Release coordination with business stakeholders

• Strong documentation discipline and operational mindset

WHAT´S IN IT FOR YOU?

• Competitive salary and benefits, including but not limited to: life/health insurance, performance based bonuses, monthly vouchers, company car (depending on management level), flexible work arrangements, employee share purchase plan, TEA Accenture, parental leave, paid overtime (if needed) and various corporate discounts

• Continuous hard and soft skills training & development through global platforms & local academy

• Career coaching and mentorship to help you manage your career and develop professionally

• Ongoing strengths and skills based evaluation process

• Various opportunities to develop your career across a spectrum of clients, industries and projects

• Diverse and inclusive culture

• Corporate citizenship initiatives (access to volunteering opportunities, charity work etc.)

• Under our Brain Regain initiative, extra relocation benefits may apply

To learn more about Accenture, and how you will be challenged and inspired from Day 1, please visit our website accenture.com/gr-en/. 

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About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, sexual orientation, gender identity or expression, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.