Payments-Strategic Funds Control-Senior Associate

Job Description
Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations.
As a Senior Product Associate in Liquidity & Account Solutions Strategic Funds Control Team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.
This exciting opportunity will provide you an opportunity to grow in your knowledge of the payment lifecycle, how clients may use their liquidity and related products to support their payments, and how the firm manages the intraday risk that are instrumental in driving the Payments businesses, one of the largest in the world. You will also develop robust expertise in understanding credit and operational risks related in determining a clients available liquidity.
Job responsibilities

• Partners with the Product Manager to identify new product opportunities that reflect the needs of our customers and the market through user research and discovery
• Considers and plans for upstream and downstream implications of new product features on the overall product experience
• Supports the collection of user research, journey mapping, and market analysis to inform the strategic product roadmap and provide insight on potential product features that provide value to customers
• Analyzes, tracks, and evaluates product metrics including work to time, cost, and quality targets across the product development life cycle
• Writes the requirements, epics, and user stories to support product development
• Liaise between Product, Technology, and other partners to understand demands
• Interpret and critically evaluate business needs and translate into detailed requirements documentation
• Identifies opportunities within larger initiatives into epics and stories, and define user acceptance criteria
• Collaborate with Product owners and Technology on prioritization and backlog maintenance
• Evaluate new demands and identify appropriate prioritization relative to existing backlog
• Identify and escalate potential roadblocks and dependencies

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in product management or a relevant domain area
• Proficient knowledge of the product development life cycle
• Experience in product life cycle activities including discovery and requirements definition
• Developing knowledge of data analytics and data literacy
• Business Analyst or Product Owner skills with background in requirements documentation
• Excellent written and verbal communication
• Strong planning, organizational and time management skills
• Ability to influence and work closely with stakeholders across different time zones

Preferred qualifications, capabilities, and skills

• Prior knowledge of Payments business preferred
• Knowledge of credit beneficial
• Knowledge of Virtual Solutions beneficial
• Basic knowledge of agile development methodologies
• Strong data analytic skills and data literacy
• Experience with Jira, Visio/Lucid, Confluence and similar collaboration technologies

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.