Payments Partnerships Manager

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Payments Partnerships Manager

The Payments Partnerships team pursues, establishes and manages eBay’s relationships with a growing list of global partners with the goals of accelerating growth, driving revenue and decreasing operating cost. The role of the Payments Partnerships Manager will manage eBay’s most critical payments and financial services partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit eBay users. Our payments platform enables buyers and sellers around the globe to pay and be paid. Your role will be critical in deeply understanding the payments landscape, assessing trends and potential opportunities to expand capabilities through partnerships, managing partner initiatives, critical issues and surfacing growth opportunities. 

Successful candidates will have exceptional relationship management skills with a proven track record in demonstrating their payments knowledge, efficient communication abilities, and creative approach to problem solving to enable core payment business growth and cost optimizations.

Responsibilities: 

• Understanding partner capabilities in market and assessing fit/opportunity to eBay.

• Finding opportunities and driving growth through implementation of new solutions.

• Owning the partner relationship product road map and delivery to business goals/business KPI's.

• Establishing yourself internally and externally as the main point of contact for all matters related to partners under your management.

• Being the voice of the partner internally, serving as the advocate for your partners cross functionally. Providing input into strategic opportunities for new products and enhancements demonstrating partner capabilities.

• Drive measurement and reviews of partner performance, i.e. lead Quarterly Business Reviews.

• Create scalable structure and process to ensure consistency and quality in partner management activities that can be applied to additional and/or regional partnerships.

• Identify and resolve issues, friction points to achieve business goals and optimize partnerships.

Key Characteristics: 

• Holistic problem solver able to anticipate end to end implications and requirements for partnership, including financial, technical, product, marketing and operational.

• Able to creatively lead through influence, drive opportunities, issue resolution, and process efficiency across complex cross functional organizations.

• Excellent communicator, comfortable presenting and gaining partner buy-in at executive levels.

• Successful track record juggling multiple, time-sensitive, strategically-important initiatives.

Experience Requirements: 

• 6+ years' experience in strategic partner management or business development; additional experience in product management, operations, or strategy a plus.

• 5+ years‘ experience in online payments, ecommerce or marketplaces industry specifically.

• Exceptional analytical, communication and presentation skills.

• Rapid learner who thrives in a fast-paced environment.

• Creative, resourceful, diligent, highly organized.

• BA/BS required, MBA a plus.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at [email protected]. We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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