The Role
The Payments Operations Manager will oversee and optimize the payments cycle, manage payment gateways, negotiate terms, ensure compliance, and develop payment strategies.
Summary Generated by Built In
A rapidly growing Fintech company is looking for a
dynamic and experienced Payments Operations Manager to oversee and optimize their entire payments cycle. The ideal candidate will be involved from the
ground up, negotiating terms with payment gateways, setting up payment
connections, and designing the overall flow-of-funds strategy. This is a unique
opportunity to shape the payment infrastructure and strategy for a growing company.
Location: Limassol, Cyprus
Salary range: EUR 36,000 – 48,000
Duties & Responsibilities:
- Manage
the full payments cycle, including onboarding new payment gateways and
optimizing existing ones.
- Negotiate
commercial terms and establish contracts with payment processors and
financial institutions.
- Develop
a flow-of-funds strategy, ensuring efficiency, transparency, and
compliance.
- Handle
daily operations related to payment processing, reconciliations, and
settlements.
- Manage
chargebacks, disputes, and refunds while maintaining a low dispute ratio.
- Work
closely with compliance teams to ensure adherence to regulatory
requirements (AML, KYC, PCI-DSS).
- Oversee
integration and performance of various payment methods (credit cards,
e-wallets, bank transfers, etc.).
- Establish
and maintain strong relationships with payment processors and financial
institutions.
- Monitor
payment-related KPIs and prepare regular reports on the performance and
efficiency of payment channels.
- Troubleshoot
and resolve payment-related issues in collaboration with internal teams
and external partners.
- Ensure
all payment processes are documented and updated in line with company
policies.
- Manage
anti-fraud measures and implement systems to reduce fraudulent
transactions.
- Continuously
research and stay up-to-date on new payment solutions and technologies to
optimize operations.
Requirements
- Proven
experience (3+ years) in payment operations, preferably in a financial
services or fintech company.
- Strong
knowledge of payment gateways, chargebacks, and compliance regulations.
- Experience
with various payment methods and technologies.
- Experience
negotiating commercial terms and working with external partners.
- Ability
to manage multiple payment providers and integrate new ones.
- Strong
analytical skills and attention to detail.
- Excellent
communication and relationship management abilities.
- Ability
to work in a fast-paced, dynamic environment with a focus on continuous
improvement.
- Familiarity
with anti-fraud tools and techniques is a plus.
- Bachelor’s
degree in Finance, Business Administration, or a related field (preferred
but not mandatory).
Benefits
- Remuneration package: EUR 36,000 – 48,000 (depending on experience / qualifications)
- Competitive benefits
- Opportunity to shape the payments strategy of a new business from the ground up
- Be part of an innovative and dynamic team with a high-impact role.
If this sounds like the role for you, please apply today.
Skills Required
- Proven experience (3+ years) in payment operations, preferably in a financial services or fintech company.
- Strong knowledge of payment gateways, chargebacks, and compliance regulations.
- Experience with various payment methods and technologies.
- Experience negotiating commercial terms and working with external partners.
- Ability to manage multiple payment providers and integrate new ones.
- Strong analytical skills and attention to detail.
- Excellent communication and relationship management abilities.
- Ability to work in a fast-paced, dynamic environment with a focus on continuous improvement.
- Familiarity with anti-fraud tools and techniques is a plus.
- Bachelor's degree in Finance, Business Administration, or a related field (preferred but not mandatory).
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The Company
What We Do
Ultra Recruitment is a premier global recruitment agency specializing in the Financial, Technology, Fintech, and Forex sectors, delivering recruitment, search, and consultancy services.
