Built is a growth-stage company at the intersection of FinTech and PropTech. We are on a mission to change the way the world gets built with technology and services that streamline the $1.4T U.S. construction industry.
By providing a centralized platform for all industry stakeholders, Built enables increased efficiency, collaboration, transparency, and business agility—allowing customers to build and manage the communities around us more profitably and with more confidence. The Built platform is used by hundreds of leading North American lenders and asset managers, and thousands of developers, home builders, and contractors. Since our founding in 2015, we've partnered with over 140 of the top financial institutions in the U.S. and Canada, including 35+ of the top 100 U.S. construction lenders.
With our latest $1.5B valuation, we’re on a continued growth trajectory and are committed to attracting the best talent in the world. We want you to be a part of this exciting journey.
LINKS
- Life At Built & Habitat Build
- Series D Financing Round
- Built Recognized in Two American Business Award Categories
- Built Secures Investment from Citi
The Payments Operations Manager will build the Payments Operations function for a rapidly scaling payments product with 10+ figure payment volume. In addition to building scalable systems you’ll own daily payment operations and support strategic initiatives, including AI-driven automation and multi-partner orchestration.
Responsibilities- Manage daily payment operations (reconciliation, settlements, exceptions).
- Build and maintain Sigma dashboards for payment monitoring.
- Develop and maintain payment operations playbooks.
- Partner with Product, Engineering, and payment service providers to optimize the onboarding and payment journeys.
- Support onboarding of new payment partners and payment rails.
- Implement basic payment routing and orchestration logic.
- Integrate third-party AI tools for operational efficiency.
- 4+ years in payments operations (strongly preferred), fintech, or SaaS environments.
- Familiarity with ACH; exposure to RTP and Wires preferred.
- Hands-on experience with reconciliation, settlements, and exception handling.
- Comfortable with data analysis in Excel, Sigma, or a similar BI tool, and experienced in data-driven decision-making.
- Strong curiosity and track record of experimenting with AI operational tools.
- Exceptional attention to detail, strong ownership mindset, and the ability to thrive in a fast-paced, high-growth environment.
- [Bonus] Systems/tools familiarity: Modern Treasury, Sardine, Middesk, Salesforce
- Opportunity to build foundational payments systems from scratch.
- Scale a high-velocity payments operation.
- Work cross-functionally with Product, Engineering, Finance, and Compliance.
Built’s salary range for this position is $120,000 - $140,000 USD per year. The pay range is designed to accommodate upward mobility in the role, therefore, it encompasses the full span of proficiency levels for this role and we believe that the midpoint of the range is competitive in the market. Salary is just one component of Built's total compensation package for employees. Your total rewards package at Built will include equity, top-notch medical, dental and vision coverage, an unlimited PTO policy, and other benefits.
Perks:
- The rare opportunity to radically disrupt an industry
- Competitive benefits including: uncapped vacation, health, dental & vision insurance, and 401k
- Robust compensation package including base salary and equity
- Flexible working hours, paid family leave, ERGs & Mentorship opportunities
- Learning grant program to support ongoing professional development
Our company is made up of passionate people who are driven in a variety of disciplines—and each of them brings their unique perspective to everything they do. Creating a safe and inclusive workplace is critical to the success of our company and of our employees, so it’s our aim to recruit, hire and promote without bias against race, color, religion, sex, sexual orientation, gender identity, marital status, veteran status or any other status protected by applicable law. As we learn and as we grow, we’re committed to ensuring that these ideals are at the forefront of everything we do.
Greenhouse Disclosure
When you apply to a job on this site, the personal data contained in your application will be collected by Built Technologies (“Controller”). Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes.
Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf.
Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for current or future employment. You have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have to right to data portability.
If you would like to contact Controller to ask questions surrounding processing of your personal data or to make a request, you can send an email to [email protected].
For California residents: Please note that Controller does not sell your personal data or share it with third parties outside of Greenhouse Software, Inc.
Built Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Built Technologies and has not been reviewed or approved by Built Technologies.
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Leave & Time Off Breadth — Uncapped paid time off alongside company holidays enables flexible time away when needed. The policy is highlighted in company materials.
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Parental & Family Support — Paid parental leave with a ramp‑up period for caregivers provides structured support during family transitions. This design signals practical accommodation for new parents.
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Flexible Benefits — A hybrid work model without fixed in‑office days and flexible hours offers choice in where and when work happens. Complementary programs like learning grants and volunteer time reinforce flexibility.
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What We Do
Built Technologies was founded in 2014 out of firsthand frustration with the challenges and pitfalls often associated with construction lending and the belief that technology could transform the loan management process. Built’s collaborative software streamlines the collateral monitoring and draw management process – a process widely recognized as highly cumbersome, costly, and fraught with risk. By bringing the draw management process online, Built helps lenders reduce construction loan risk, increase loan profitability, transform the borrower experience, simplify compliance, and provide unprecedented portfolio insights.
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