Ministry Brands is looking for a Payments Implementation Specialist to join our growing team!
Who we are
Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement – advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good.
Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual’s unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential.
Available Location: Alpharetta, GA
Hybrid Working: In this role, you will split your time between working at the designated company office in Alpharetta, GA for a minimum of 3 days per week and will work remotely from your home address up to 2 days per week. Any changes to these work locations must follow the appropriate process as outlined in our handbook.
What you’ll do
The Payments Implementation Specialist plays a crucial role in ensuring successful deployment of our accounts payable automation solution for clients. This position bridges the gap between technical capabilities and client needs, working closely with churches, parishes, dioceses, and nonprofits to implement and optimize their accounts payable system.
Lead accounts payable automation implementation projects for new clients, including configuration, testing, and launch
Configure payments according to client specifications
Collaborate with internal teams (Sales, Product, Engineering, Vendor) to resolve technical issues and enhance platform functionality
Provide technical consultation to clients on best practices
Create and maintain documentation for client implementations and internal processes
Train clients on platform usage and provide ongoing technical support during the implementation phase
Ensure client ramps to expected volumes within expected timeframes
Who you are
Bachelor's degree in business, Computer Science, or related field, or an equivalent combination of education and experience
3+ years of experience in SaaS implementation, customer success, or a similar client-facing role
Strong project management skills with ability to handle multiple implementations simultaneously
Excellent problem-solving abilities and attention to detail
Strong communication skills with ability to explain technical concepts to non-technical audiences
Experience with payment processing systems and financial transactions
Preferred Qualifications
Experience working with nonprofit organizations or faith-based organizations
Knowledge of payments/accounts payable processing
Familiarity with API integrations
Experience with financial management systems
Project management experience a plus
Technical Skills
Proficiency in standard business software (Microsoft Office, etc.)
Experience with project management tools (Monday.com or similar)
Basic understanding of HTML, CSS, and JavaScript
Familiarity with REST APIs and integration concepts
Knowledge of SQL and database concepts
Benefit offerings designed to promote a life of balance!
At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
Robust healthcare options – Options include a plan that is 100% covered by Ministry Brands for employee only coverage as well as a generous HSA contribution by the company. Employees have several healthcare options to choose from in order to find what works best for them.
Flexible paid time off – There is no perfect, one size fits all balance between work and home. We provide flexible work schedules, PTO for vacation, and up to 80 hours of paid sick/safe leave. We also feature 11.5 days of fully paid holidays!
Paid parental leave – Adding a new child to the family is a big adjustment! We provide the time and income to allow parents to adjust to their new normal in the healthiest way possible.
Mental health support – Ministry Brands is a stigma free company with the National Alliance on Mental Illness. Associates are supported through an Employee Assistance Program which provides access to in-person or virtual counseling at no cost.
Professional development reimbursement – Ministry Brands aims to support your professional development and empower you to drive your career by providing financial assistance to our associates seeking to further their education and career.
Employee Recognition & Rewards - At Ministry Brands, we use Nectar to celebrate achievements and strengthen our culture of recognition. This social platform empowers employees to send meaningful kudos, award points redeemable for rewards, and highlight contributions that exemplify our values. Through Nectar, we foster engagement and appreciation while providing tangible ways to recognize great work.
Ministry Brands is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Top Skills
What We Do
We help more than 90,000 purpose-driven organizations grow and amplify their impact on the world by providing transformative technology and services that enable organizations to grow, protect and engage their communities.
Our solutions equip clients to engage members and donors, manage fundraising and giving, plan events, run background checks on employees and volunteers, and more.
Together, our nearly 700 team members help organizations transform how they operate and create positive ripple effects that drive the real human impact we all strive to see
