Payments-Head of Cross Product Commercial Strategy-Executive Director

Reposted 29 Days Ago
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Jersey City, NJ, USA
Hybrid
Senior level
Financial Services
We’re one of the world’s biggest technology-driven companies
The Role
Lead global go-to-market and commercialization strategy for treasury services, defining client segmentation, cross-product solutions, and playbooks. Partner with product, regional, marketing, and sales teams to prioritize opportunities, drive product bundles, influence roadmaps, and support major launches while building and leading a cross-functional team.
Summary Generated by Built In

As the Head of Cross Product Commercial Strategy within Global Payments, you will drive the go-to-market strategy for the full suite of treasury services product solutions across the Commercial and Investment Bank customer base globally. In this newly created role, you will be a part of a leadership team working to position J.P. Morgan’s Treasury Services offerings for maximum market impact, client adoption, and revenue growth. Working closely with cross-functional partners, you and your team will work on identification and build-out of key client personas, segmentation definition, opportunity discovery for cross-product solutions, and defining commercial strategies by client segmentation and industry nuances.

About the team: J.P. Morgan Payments is a global leader in financial services, known for its scale, reliability, and commitment to innovation. At the core is Treasury Services—the world’s #1 provider—offering a trusted suite of solutions that help clients manage cash, optimize payments, and grow revenue. Backed by expert teams and advanced technology, Treasury Services enables corporations, financial institutions, public sector entities, and e-commerce clients to move money seamlessly across borders and industries, driving efficiency and unlocking new opportunities.

Job Responsibilities: 

  • Working closely with regional, product and segment leads to design commercialization strategies and playbooks for TS product suite that address the unique needs, opportunities, and competitive trends of each regional market / audience, ensuring alignment with the global TS value proposition while maximizing local impact 
  • Collaborate closely with regional and product leads to identify prioritized areas of opportunity for new cross-product solutions or refreshing existing solutions 
  • Proactive assembly of cross-product solution bundles and positioning development based on client feedback and real-life patterns/trends 
  • Partner with product teams to develop and execute commercialization strategies focused on maximizing return on investment for both new and existing capabilities
  • Builds a cohesive team through strong communication, team involvement, and strong leadership 
  • Develop operating models collaboratively across a highly matrixed and global team 
  • Champion the integration of client, PSS, and sales organization feedback into product roadmap and investment planning processes, ensuring commercialization efforts are client-centric and aligned with business growth objectives
  • Serve as a key partner to TS Product, Marketing, Digital and Partnerships teams to translate business priorities into comprehensive strategic roadmaps and identify areas of opportunity 
  • Serve as a key partner to support major new product launches 

Required qualifications, skills and capabilities 

  • 8+ years of strategy, management consulting or related function 
  • Strong understanding of the payments and treasury services landscape, including market trends and competitive dynamics, and emerging technologies 
  • Excellent team-building and leadership skills
  • Strong influencing and partnership / collaboration skills
  • Strong executive presence, comfortable interacting with and presenting to all levels of management
  • A track record demonstrating a high level of personal initiative, strong work ethic, proactively setting and achieving challenging goals, ability to work independently, ability to manage multiple tasks simultaneously, flexible / adaptable to changing environment and demonstrating entrepreneurial leadership 
  • Strong organization skills 
  • Demonstrated strong ability to analyze problems, communicate effectively and confidently (both verbal and written)
  • Proven ability to lead cross-functional teams and manage complex projects in a matrixed organization
  • Analytical mindset with the ability to interpret data and market insights to drive decision-making

 

Preferred qualifications, skills and capabilities 

  • Experience in a global financial institution, fintech or payments 



 
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans

About the TeamJ.P. Morgan’s Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world. 

Skills Required

  • 8+ years of strategy, management consulting or related function
  • Strong understanding of the payments and treasury services landscape, market trends and competitive dynamics
  • Excellent team-building and leadership skills
  • Strong influencing and partnership / collaboration skills
  • Strong executive presence, comfortable presenting to all levels of management
  • Proven personal initiative, strong work ethic, ability to work independently and manage multiple tasks
  • Strong organization skills
  • Demonstrated ability to analyze problems and communicate effectively (verbal and written)
  • Proven ability to lead cross-functional teams and manage complex projects in a matrixed organization
  • Analytical mindset with ability to interpret data and market insights to drive decision-making
  • Experience in a global financial institution, fintech or payments

JPMorganChase Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.

  • Healthcare Strength Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
  • Parental & Family Support Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
  • Retirement Support Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.

JPMorganChase Insights

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The Company
HQ: New York, NY
289,097 Employees
Year Founded: 1799

What We Do

JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.

Why Work With Us

Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.

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