Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
About the teamWhat you’ll doAs a Payments Fraud Investigator, you’ll play a critical role in safeguarding our financial ecosystem by investigating high-risk accounts and identifying various forms of fraud. You’ll conduct deep-dive analyses of merchant accounts, lead cross-functional projects, and collaborate with stakeholders to enhance our fraud detection and prevention strategies at scale. Your expertise in fraud patterns and typologies will be essential to developing and enhancing investigative processes and programs.
Responsibilities- Analyze high-risk accounts to identify fraudulent merchants, card testing, account takeovers, and other fraud vectors
- Lead root-cause analyses to identify gaps in current systems, policies, and strategies, and determine enhancements and process improvements to address emerging fraud risks in collaboration with key stakeholders
- Drive cross-functional projects aimed at refining operational processes and tools and enhancing the detection and management of fraudulent accounts across our global analyst network
- Investigate, mitigate, and remediate urgent fraud incidents, such as card testing and account takeover, and manage user responses to high-urgency, distributed fraud attacks
- Communicate regular updates during team and organization-wide business reviews, summarize the outcomes of complex investigations for executives, and deliver clear case determinations to users and partner financial institutions
- Travel to vendor locations to conduct analyst training sessions and knowledge-sharing initiatives, identify challenges, and enhance analyst performance to improve overall outcomes
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements- 5+ years of experience conducting complex investigations
- 3+ year of experience leading risk-related projects and initiatives and collaborating effectively with cross-functional stakeholders
- Demonstrated ability to leverage data to propose solutions to both tactical and strategic challenges
- A proactive approach to challenging the status quo, with a willingness to question existing processes and advocate for improvements
- A user-centric perspective when addressing challenges, balanced with a pragmatic and solutions-oriented mindset
- Ability to travel to vendor locations for up to 10% of the year
- Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Experience investigating and mitigating card-testing and account-takeover attacks
- Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Strong proficiency in using SQL to analyze data, generate insights, and create dashboards and visualizations
Skills Required
- 5+ years of experience conducting complex investigations
- 3+ years of experience leading risk-related projects and initiatives
- Ability to collaborate effectively with cross-functional stakeholders
- Ability to leverage data to propose tactical and strategic solutions
- Proactive approach to challenging existing processes and advocating for improvements
- User-centric, pragmatic, and solutions-oriented approach
- Ability to travel to vendor locations for up to 10% of the year
- Experience mitigating digital or card-not-present fraud in payments, e-commerce, social media, or fintech
- Experience investigating and mitigating card-testing and account-takeover attacks
- Experience designing fraud and risk workflows, analyst tooling, processes, and procedures
- Strong proficiency using SQL to analyze data, generate insights, and create dashboards and visualizations
Stripe Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Stripe and has not been reviewed or approved by Stripe.
-
Healthcare Strength — Healthcare is described as comprehensive, including medical, dental, vision, EAP, and mental‑health support such as therapy sessions; wellness resources are consistently highlighted across materials. Coverage breadth and depth are repeatedly positioned as a core strength.
-
Parental & Family Support — Paid parental leave for birthing and non‑birthing parents, fertility benefits, and adoption assistance are emphasized, making family support a standout element. Feedback suggests these programs compare favorably to common tech benchmarks.
-
Wellbeing & Lifestyle Benefits — Wellness stipends, gym reimbursement, and onsite meals/snacks (where available) are commonly offered, with flexible lifestyle funds supporting varied needs globally. Education stipends and similar perks further bolster day‑to‑day wellbeing.
Stripe Insights
What We Do
Stripe is a technology company that builds economic infrastructure for the internet. Businesses of every size—from new startups to public companies like Salesforce and Facebook—use the company’s software to accept online payments and run technically sophisticated financial operations in more than 100 countries. Stripe helps new companies get started and grow their revenues, and established businesses accelerate into new markets and launch new business models. Over the long term, Stripe aims to increase the GDP of the internet.
.jpg){kind=logo}
