Payments Coordinator

Payments Coordinator

Pay Range: $ 25.00 – $28.00

Company Overview

Community Teamwork is a private non-profit organization located in Lowell MA. We employee over 600 employees and are a catalyst for social change. We leverage our programs, our partnerships, and our collective voice to foster equity, compassion, and community engagement by creating housing, education, and economic opportunities.

Position Summary:

The Payments Coordinator is responsible for providing client support by processing vendor and client payments for the Energy and Fuel Programs. The Payments Coordinator ensures the receipt of documentation and processes payments in an accurate and timely manner.

Essential Functions and Responsibilities:

1. Receive, verify, and enter detailed and accurate documentation for all applicant categories in order to process payments to vendors, clients and contractors in a timely manner as determined by program funding source.
2. Ensure payments are processed, balanced and reported within the time frame established.
3. Analyze and apply payments to specific invoices. May prepare, distribute, reconcile and monitor invoices, accounts receivable and accounts payable for energy conservation programs.
4. Research and respond to internal and external inquiries on a variety of budget accounts receivable and payable issues. Answer calls and assist with questions regarding payments from both vendors and clients.
5. Research and update client account numbers, name and address from vendor reject list.
6. Recruit and retain deliverable vendors and serve as their main contact. Maintain annual contracts with vendors, and ensure all information is up to date.
7. May negotiate with fuel vendors and utility companies for emergency deliveries, restoration of services, and termination prevention.
8. Prepare and maintain detailed accurate client records (paper and database) for audit purposes.
9. Follow all funding source protocols and/or regulations for processing client applications.
10. Prepare and process weekly Fuel Assistance check runs ensuring that all payments are issued in accordance with regulations.
11. Transfer and receive transfers of eligible client applications to and from other fuel assistance agencies when client relocates during program year.
12. May receive all client consumption data from vendors and manually enter into fuel assistance database.
13. Prepare large mailings for Fuel Assistance program as needed.
14. Uphold the values of CTI – Equity, Integrity, Compassion.

The duties listed above are representative of the work performed. Other related duties may be assigned.

Qualifications:

1. 1-3 years’ experience in Accounting, Finance, Fiscal or Energy Conservation program administration required.
2. High School or Equivalent
3. Good organizational, interpersonal oral and written communication skills.
4. Ability to work independently and as a team in a fast paced, detail oriented and environment.
5. Proficient computer skills required in basic computer software and data collection systems.
6. Good attention to detail.
7. Night and weekend work may be required as needed.
8. Sensitivity to needs of low income and elderly families required

Preferred Qualifications:

1. Experience with client advocacy via Massachusetts energy consumer rules and regulations.
2. Bilingual skills (English/Spanish, English/Khmer English/Portuguese)

Compensation and Benefits:

At Community Teamwork, our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. We offer:

• 4 Weeks of Paid Time Off - Paid Sick Leave - 12 paid holidays.
• Medical, Dental, and Vision Insurance - Company Paid Life Insurance – Critical Illness Insurance-Pet Insurance
• Tuition Reimbursement - Career Advancement and Professional Development Opportunities
• 5% employer contribution to your 401K retirement account after 6 months of employment
• Great co-workers and a great mission with an outstanding Community Action offering a chance to help make a real difference in the lives of those we serve.

The base salary range represents the Agency’s good-faith estimate of the compensation for this role at the time of posting. Actual compensation within the range will be based on factors such as experience, skills, and qualifications.

Equal Opportunity Employer – Vets/Disabled

This is an exciting opportunity to become an integral member of an innovative team in an organization committed to excellence.