Join Novibet as a Payments Associate!
Are you ready to take on a key role in a dynamic, fast-growing company? If you have a passion for Payments and thrive in a fast-paced environment, this could be the right opportunity for you.
Who We Are
Founded in 2010, Novibet is an established global GameTech company operating in Europe, the Americas, and other international markets (Greece, Brazil, Mexico, Malta, Ireland, Cyprus, Chile, Finland and New Zealand), with hubs in Greece, Malta, Brazil, and Mexico and more than 1,400 employees worldwide. We are driven by technology and innovation, continuously evolving our proprietary platform to deliver seamless and engaging online entertainment experiences to our growing customer base.
Why Novibet
At Novibet, you’ll be empowered to take on meaningful challenges, develop your skills and contribute ideas that make a difference. Certified as a Great Place to Work® several years in a row, in Greece, Malta and Brazil, we are a global team, united by a culture of trust, inclusion and shared learning.
Join us and become part of a global team where collaboration, innovation and continuous growth drive everything we do.
What We are looking for
As a Payments Associate you will be part of Fraud & Payments team and you will be responsible for processing payments for clients and driving overall payments efficiency in accordance with the company’s policies and procedures.
What you will work on
Online Gaming in world of Sports Betting & Casino never stops, so shift rotation is required to ensure that we are alert 24/7 and we process payments in a timely and professional manner. The daily tasks of the role also include:
- Review and process all withdrawal requests
- Monitor account registrations, deposits and withdrawals
- Ensure payments made to processing centers and e-wallets are sent successfully and within time frames
- Assist in the timely resolution of escalated transactions, tickets and issues, including adjusting transactions in customer accounts when necessary
- Run daily security checks including reports on new customer accounts and payment transactions to protect the business from technical issues and abuse
- Assist Customer Support team to research and resolve customer inquiries related to payments
- Proactively monitor financial and player activity with the aim of minimizing the financial risk to the business
- Collaborate with internal operational teams and work cross-functionally to understand and resolve payments related issues
- Assess and escalate cases accordingly to the responsible departments
What you bring
- BSc/MSc in Finance, Accounting, Economics or any other relevant fields
- 1- 2 years proven working experience in related field will be considered an asset
- Basic knowledge of online payment systems and payment regulation rules is a plus
- Keen interest in the online gaming world of sports betting and casino is nice to have
- Great attention to detail and good analytical and numerical skills
- Able to cope with a fast-paced, challenging environment
- Able to display a high degree of confidentiality and discretion
- Fluency in English language (verbal and written)
- Flexibility to work on shift rotation 24/7
What we offer
We truly value our people at Novibet! Within our vibrant, dynamic, and fast-paced environment, we encourage everyone to reach their full potential while enjoying every step of the journey. Here’s how we make that happen:
- 💰Competitive Compensation: Attractive salary and bonus scheme
- 🧑⚕️Health insurance: Group health & medical insurance package
- 💻Top-Notch Equipment: All the tools you need for your role
- 🚀Career Growth: Focused career development, performance management, and training opportunities
- 🏋️Free access to our in-house gym to keep you energized
- 🌍Inclusive Environment: A welcoming, international, and multicultural team
- 🎉Engaging Activities: Exciting events, sports, and team-building activities
At Novibet we value diversity and are committed to an inclusive and equitable workplace. All decisions regarding recruitment, hiring, promotion, compensation, employee training and development, and all other terms and conditions of employment, are made without regard to race, religious beliefs, color, gender identity, sexual orientation, marital status, disability or chronic disease, age, ancestry or place of origin.
Skills Required
- BSc/MSc in Finance, Accounting, Economics or relevant field
- 1-2 years proven working experience in related field
- Basic knowledge of online payment systems and payment regulation rules
- Keen interest in online gaming, sports betting and casino
- Great attention to detail and strong analytical and numerical skills
- Ability to cope with a fast-paced, challenging environment
- High degree of confidentiality and discretion
- Fluency in English (verbal and written)
- Flexibility to work on shift rotation 24/7
Similar Jobs
What We Do
Novibet is an established GameTech company operating in Europe (Greece, Ireland, Cyprus, Finland), the Americas (Brazil, Mexico, Chile, Ecuador, Canada), and New Zealand, with tech hubs in Greece and Malta and 1,000+ employees across countries. Since 2010, we are committed to delivering the best online sports betting and online entertainment experience to our ever-expanding customer base. As an innovative and adaptable operator, we have our own proprietary betting platform that is constantly evolving to meet and exceed existing and upcoming trends while offering unparalleled excitement to sports enthusiasts. Why Join us At Novibet you will find an ever-evolving, dynamic environment, providing unique growth opportunities as our brand is also exponentially expanding. We believe in investing in our people and enabling them to reach their full potential, as they are the driving force behind everything we do. Innovation is imprinted in our DNA. And so is our modern way of thinking, always aiming to push the industry forward. Join our universe today and elevate your career.
