Rapyd has unified payments, payouts and fintech on one worldwide platform, and we’re assembling the world’s best team to liberate global commerce. With offices in Tel Aviv, Amsterdam, Singapore, Iceland, London, Dubai, Hong Kong, and the U.S., the opportunities at Rapyd are limitless.
We believe in straight talk, quick decisions, strong execution and elegant solutions. Rapyd is where hard work pays off and careers take off. Join us and let’s build the future of fintech together.
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As a Payments Analyst, you will be responsible for accurately and promptly processing refund requests from our merchants across seven LATAM countries, ensuring compliance with each country's established protocols
Key responsibilities
- Ensure correct and timely payments to businesses at the Latam level (7 countries) following the protocols established in each country.
- Support and accompaniment in projects and initiatives of the payment team.
- Monitor management indicators.
- Ticket management requested by our merchants and internal customer.
- Manage tickets requested by our businesses and internal customers.
- Perform bank reconciliation (Bank vs Admin)
- Bachelor’s degree in business administration, Foreign Trade, Accounting, or related fields.
- 2 years of experience in financial institutions (banks), in Treasury, or customer service areas.
- Preferred experience in payment platforms, electronic payments, or fintech.
- Intermediate-Advanced proficiency in Excel.
- Intermediate English proficiency.
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Skills Required
- Bachelor's degree in business administration, Foreign Trade, Accounting, or related fields
- 2 years of experience in financial institutions (banks), in Treasury, or customer service areas
- Preferred experience in payment platforms, electronic payments, or fintech
- Intermediate-Advanced proficiency in Excel
- Intermediate English proficiency
What We Do
Build Bold. Liberate global commerce with all the tools your business needs to create payment, payout and fintech experiences everywhere. Around the world, customers want to pay in a thousand different ways. Businesses and consumers want to get paid faster. And developers want to build new products and possibilities. Rapyd makes it happen, giving you more ways than anyone to make fintech work for your business. With Rapyd, your business can accept and send payments to just about anyone—faster, cheaper and easier. And Rapyd clients see an average of 196% return on investment and spend 70% less time managing payments. Whether you’re building an app, selling a product, sending payments or doing a little of everything, Rapyd has solutions that let you boldly do what you do best. • Send and receive funds • Add hundreds of payment methods worldwide • Issue prepaid virtual and physical cards • Simplify money management and foreign exchange • Integrate fintech with APIs
