The Chief Data & Analytics Office (CDAO) for Global Banking and Payments is responsible for the strategy, governance, architecture, and delivery of data and analytics solutions forCorporate Investment Banking and Payments businesses. We are focused on harnessing data to drive innovation and growth, unlocking client value, and positioning the franchise to lead in a rapidly evolving AI-enabled landscape.
As a Program Director in the Chief Data & Analytics Office (CDAO) team, you will be responsible for managing key Payments AI transformation initiatives across the group. You will lead the delivery of new and enhanced products, solutions, operating models and processes aligned to data across the Firm. You will program manage these strategic change initiatives from initiation through to completion, including planning, governance and delivery co-ordination with Product and Technology teams as well as other relevant firmwide groups.
This position will play a critical role in the evolution of the Firm’s payments products to meet the challenges and opportunities presented by the advent of novel AI solutions.
Job Responsibilities
- Lead large scale strategic change programs end-to-end from initiation through to delivery, ensuring adherence to required timelines, budgets, and quality standards
- Partner with Product and Technology teams along with other relevant firmwide groups, to oversee the design, development, testing, and implementation of strategic solutions
- Develop and communicate the program roadmap and priorities to key stakeholders and senior management
- Establish appropriate governance to oversee delivery of the program roadmap, ensuring appropriate stakeholder engagement and alignment throughout
- Manage large cross-functional teams across the firm and drive accountability with Lines of Businesses, Corporate Functions and firmwide stakeholders to deliver expected outcomes
- Design and track appropriate program success measures and metrics aligned to organizational goals, and communicate progress on these to senior management
- Identify and manage emerging program risks, issues and dependencies - proactively addressing potential roadblocks and implementing contingency plans to maintain momentum & Ensure program data is correctly represented in the appropriate systems of record
- Develop and maintain deep relationships with stakeholders across lines of businesses and functional areas across the firm
- Lead high performing cross functional teams and effectively drive these teams towards delivery milestones
- Coach other team members and contribute to the wider group’s objectives
Required qualifications, capabilities, and skills
- Proven strong years of industry experience
- Experience managing strategic or transformational change for business products
- Demonstrated ability to manage the delivery of large scale, complex change programs
- Ability to build consensus and deliver programs in a highly collaborative, cross-functional and matrixed environment
- Ability to influence people at all levels across a broad variety of functions
- Excellent leadership skills – of programs, initiatives, and delivery teams
- Strong communication skills and ability to articulate complex ideas / challenges effectively
- Line team management and cross-functional matrix management experience
Preferred qualifications, capabilities, and skills
- A strong product delivery and/or data and analytics background
- Experience and technical knowledge of AI, payments, data platforms, cloud
- Strong agile delivery experience in a productized environment
- Experience with using AI tools
- BS/BA degree or equivalent experience in Technology, Data Science, Engineering or other related area
Skills Required
- Proven strong years of industry experience
- Experience managing strategic or transformational change for business products
- Demonstrated ability to manage the delivery of large scale, complex change programs
- Ability to build consensus and deliver programs in a highly collaborative, cross-functional and matrixed environment
- Ability to influence people at all levels across a broad variety of functions
- Excellent leadership skills of programs, initiatives, and delivery teams
- Strong communication skills and ability to articulate complex ideas effectively
- Line team management and cross-functional matrix management experience
- Strong product delivery and/or data and analytics background
- Experience and technical knowledge of AI, payments, data platforms, cloud
- Strong agile delivery experience in a productized environment
- Experience with using AI tools
- BS/BA degree or equivalent experience in Technology, Data Science, Engineering or related area
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental-health coverage are broad, with wellness incentives, on-site or virtual care, and an EAP offering coaching and counseling. Plan materials emphasize accessible options, including multiple medical choices and tools to manage costs.
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Parental & Family Support — Paid parental leave extends up to 16 weeks for all parents, supplemented by paid Critical Caregiver Leave. Family resources include backup childcare via Bright Horizons, lactation support and milk-shipping, family-building assistance, and even a free five-month SNOO rental for newborns.
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Retirement Support — Retirement programs include a 401(k) with an annual company match and automatic pay credits for most employees, with a legacy pension available to earlier hires. An Employee Stock Purchase Plan at a 5% discount further supports long-term savings.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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