Payment Solutions Specialist

Job Context

The Payment Specialist (Sales/GTM) play a key role in expanding Simpro Group Payment adoption, specifically focused on Australia (Simpro and AroFlo). You will have the ability to drive and manage in high-volume and high-velocity sales cycles, ensuring quick turnarounds (speed to activations). The Payment Specialist will identify and/or uncover customers' core payment needs through demo-led discovery and present compelling payment solutions that could immediately address pain points.
In the role you'll work directly with the GM of Financial Services and the payment team to drive customer adoption (and effective use of payments within each platform), influence the product roadmap, and help shape processes that will scale Simpro Payment customers activation goals on a weekly/monthly basis. You'll have the flexibility to innovate, lead, and drive payment adoption in a dynamic, high-growth environment.

What You’ll Do

What You'll Do: High-Velocity Deal Management

• Partner with (primarily ANZ - Simpro and AroFlo) sales and account management teams providing sales-centric functions and accountability, solving customer needs and demonstrating the value of Simpro Group's payment solutions. The goal is to drive customers to adopt Simpro Group Payments.

• Drive Engagement and Close Deals - work directly with the customers to unearth payment opportunities, articulate the benefits, and upsell customers to Payments.

• Demo-Led Discovery & Closing: 

  • Conduct concise, high-impact product demos that double as a discovery session.

  • Uncover key customer needs, pain points, and success criteria within the discovery process, positioning Simpro payment features to address them immediately.

  • Close opportunities on the spot if the solution meets the customer's requirements and budget - most customers will already have an incumbent payment solution.

• Payment Solution Presentation:

  • Tailor Simpro Payments' value proposition to the business owner/CFO, highlighting key functionalities relevant to helping them scale their business via the payment process.

  • Answer questions confidently and handle objections with ease.

• Sales Metrics & Reporting: Track all activity in CRM (Salesforce) - opportunities, stages, discovery notes, and outcomes of demo calls. The ability to construct and work with leadership via deal review processes/forums.

• Manage and Drive Customer Engagement to Close: in partnership with sales and account management teams (concierge and growth/strategic accounts), conduct direct outreach to prospective customers, build relationships, and drive execution for Simpro Payments adoption.

• Onboarding Success: Support all internal functions (Sales, AMs, and ICs) through the Simpro Payments onboarding process to help ensure a smooth transition, where necessary, including expanding the share of Simpro Payments across the customer's accounts receivable processes.

• Enhancement of Simpro's Financial Services strategy and offering: Collaborate with leadership to help guide product roadmap based on customer needs, improve processes, and contribute to the scaling of the financial services business.

• Continuous Improvement: Refine scripts, best practices, and quoting techniques based on customer feedback and core closing data - leveraging AI-driven tools to create ROI to drive customers to activate payments. 

What You’ll Bring

• Fintech / Payments Knowledge: Baseline knowledge of payment processing, special needs/requirements in local markets.

• Excellent pipeline management and negotiation skills via sales MEDDICs leveraging AI - internally and externally with customers.

• Self-Driven, proactive sales leader - engage and drive opportunities in a fast-paced environment.

• Collaboration with internal teams in a cross-functional manner, globally.

• Confident and proficient communicator able to drive results with executive-level contacts internally and externally, both written and via presentations.

• Comfortable navigating large and complex organizations to influence and obtain stakeholder buy-in.

What We Can Offer You

• Novated leasing via salary packaging

• Employee Assistance Program (24/7 confidential support on relationships, bereavement, finances)

• Generous Parental Leave Program

• Paid Volunteer Leave Days

• Public Holiday Exchange Scheme

• Enjoy up to 4 weeks a year of flexible 'Work from Anywhere'!

• Talent Referral Program – get rewarded for referring a friend to join our team!

• Casual dress and relaxed office environment

• Fun team camaraderie and events

• Opportunities for career progression and development

• Diverse training & internal networking opportunities across all of our product lines

• Service Recognition awards

• Click here to find out more about working at Simpro Group!

Our Core Values

While experience in the above areas will be highly considered, it’s important to note it will be secondary to the person with the right determination, attitude and compatibility. Our culture and core values are very important to us:

We Are One Team

We Are Customer Centric
We Are Growth Minded
We Are Accountable
We Celebrate Success

Simpro, AroFlo, BigChange & ClockShark are equal opportunity employers with a best-of-class onboarding program and supportive team environments. We embrace and support culture diversity and Equal Employment Opportunity. Aboriginals, Torres Strait Islanders and minority groups are encouraged to apply.

Visit simprogroup.com/au/company/careers to learn more about us and our values.

If you'd like to join a fun and progressive organisation, where there are opportunities to develop your career, please apply now with your CV/Resume.

We would like to take this opportunity to thank all candidates for their application.

*Please note, no agencies will be accepted in the recruitment of this role.