Description
Position Purpose and Objectives
Under limited supervision, this position processes payments according to department procedures, and other federal regulations. Employee evaluates and processes exception items and interfaces with internal/external members on matters relating to payment services functions and acts as necessary. Employee provides quality member service to internal and external members that meets and exceeds expectations. In addition, this position cross-trains on all aspects of Payment Services.
Major Duties and Essential Functions
- Processes payments accurately and within established timelines and according to procedures. Payments include but are not limited to the following: Wire Transfer, Branch Capture, ATM and Mobile Deposits, Bank by Mail transactions, Return Deposit Items, In-clearing and ACH.
- Interface with internal/ external members to resolve member account problems and inquiries.
- Performs daily balancing of spreadsheets and balancing of related general ledgers.
- Back-up in all other areas of Payment Services as needed on a daily, monthly, quarterly, or yearly basis.
- Other duties as required or assigned.
Positions directly supervised: None
Requirements
Specific knowledge, skills, and abilities required for this position:
Work involves interpersonal relationships for the purpose of exchanging technical, important or sensitive information where discussion, interpretation and explanation may be required. Tact and diplomacy are required. Ability to operate desk top computer and associated peripheral equipment and use Credit Union software programs necessary.
Education: High school diploma/GED with some college/technical school preferred.
Experience: Two to four year’s prior credit union or banking experience with ACH or wire processing preferred.
Grade 6
Skills Required
- High school diploma or GED
- Ability to operate desktop computers and related peripheral equipment
- Ability to use required credit union software programs
- Two to four years of prior credit union or banking experience
- Experience with ACH or wire processing
- Some college or technical school education
What We Do
We are a $2 billion credit union owned and operated in the Dallas-Fort Worth metro area. We are a not-for-profit institution that is owned by you, the member. Because we are owned by you, there are no stockholders, which enables Texans Credit Union to take the money it earns and use it to offer better rates and lower fees. Texans' mission is not only to improve the economic well-being of its members, but to improve the well-being of the communities it serves. Here at Texans, we believe you deserve the best, and we welcome you to come find out what makes Texans Credit Union more than a bank. Want to know more? Visit our About Us page at www.texanscu.org. Texans is committed to providing an environment where employees are valued, treated with respect and dignity, have the opportunity for learning and developing their careers, and are compensated fairly for their contribution to the company. Our goal from day one is to make you feel welcome, valued and challenged so your time at Texans is productive and fulfilling. Careers: We are always on the lookout for people who love a challenge and have a passion for helping others! If you are actively seeking employment, please search our current open positions, submit your application, and upload your resume online. If you're a potential fit, we'll be in touch soon.
