Payment Processing Assistant

This is a great opportunity to start your career in a global company as a level 1.

As a Payment Processing Assistant (Fixed Term-Full Term-ending the 30th of September) with Convera based in our Santa Ana office, you will need to provide consistent, quality service by working closely with Client Support, Sales, and Internal Stakeholders in facilitating customer transactions.

You will be responsible for:

• Review and validate banking details received from both internal and external parties.
• Build beneficiary templates with the provided banking details from clients.
• Understand the country – currency requirements and process outgoing payments from business clients.
• Monitor intake channels to ensure the respective processing within the agreed service level agreement

You should apply if you have:

• Bachelor’s degree (or student). 
• A strong attention to detail, as well as a sense of initiative and proactivity. 
• Ability to learn quickly and operate in a high-paced, high-volume, dynamic environment, maintain targets and meet tight deadlines. 
• Proficiency in Microsoft Office applications.
• Fluency in English
• Shift hours are Monday-Friday from 7:00am-4:00pm.
• Training to be confirmed, can be in morning and late hours for a couple of weeks (onsite)

About Convera

Convera is the largest non-bank B2B cross-border payments company in the world. Formerly Western Union Business Solutions, we leverage decades of industry expertise and technology-led payment solutions to deliver smarter money movements to our customers – helping them capture more value with every transaction. Convera serves more than 30,000 customers ranging from small business owners to enterprise treasurers to educational institutions to financial institutions to law firms to NGOs.

Our teams care deeply about the value we bring to our customers which makes Convera a rewarding place to work. This is an exciting time for our organization as we build our team with growth-minded, results-oriented people who are looking to move fast in an innovative environment.

As a truly global company with employees in over 20 countries, we are passionate about diversity; we seek and celebrate people from different backgrounds, lifestyles, and unique points of view. We want to work with the best people and ensure we foster a culture of inclusion and belonging.

We offer an abundance of competitive perks and benefits including:

• Market competitive monthly gross salary.
• Opportunity to earn an annual bonus (based on role level)
• Great career growth and development opportunities in a global organization
• Generous insurance (health, disability, life)
• Hybrid mode (2 days at the office).
• Paid holidays, time-off, and leave policies for life events (maternity, paternity, adoption)
• Paid volunteering opportunities (5 days per year)
• Door to door transportation (night shift), max 28 Km.

There are plenty of amazing opportunities at Convera for talented, creative problem solvers who never settle for good enough and are looking to transform Business to Business payments.

Apply now if you’re ready to unleash your potential.