This position is Monday through Friday with the hours being 8:00am-4:30pm
Work Shift
DayScheduled Weekly Hours
40Summary
This position supports Mercy's philosophy of patient centered care by providing accurate and timely posting of self-pay and insurance receipts to guarantor accounts.Job Description
Job Duties/Essential Functions
- Job Duties
- Prepares and/or assists in daily bank deposits.
- Balances cash drawer and vault.
- Prepares change orders.
- Processes employee discounts and misc items:ie- movie tickets.
- Posts self pay receipts and hospital or professional insurance payments both manual and electronic.
- Applies insurance coverage to patient accounts.
- Researches missing payments.
- Resolves variances between deposit totals and journal totals.
- Works with reconciliation specialists to validate all daily deposits and posting totals.
- Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
Knowledge, Skills and Abilities
- Operates the ten-key calculator with accuracy.
- Maintains knowledge and compliance with all patient account policies and procedures
- Follows through on all requests, promises and is "present" in all communications
- Proficiency with computer software application preferred (i.e., Microsoft Office programs).
- Excellent written and verbal communication skills
- Great attention to detail
- Operate office equipment.
Professional Experience
- Required:
- Knowledge of medical terminology, insurance billing, Commercial EOB, Medicare and Medicaid remits.
- Preferred:
- Six months health care industry.
- Six months banking experience.
- One year previous experience interacting with patients and customers.
Education
- High School Diploma or equivalent preferred.
Licensure, Certification, Registration
- N/A
Pay Rate Type
HourlyMercy is an independent, community-based organization supporting the Cedar Rapids area for over 120 years.
Mercy is an equal-opportunity employer. We value diversity, equity, and inclusion and therefore evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status, and other legally protected characteristics.
Skills Required
- Knowledge of medical terminology, insurance billing, Commercial EOB, Medicare and Medicaid remits
- Operate ten-key calculator with accuracy
- Balance cash drawer and vault, prepare daily bank deposits and change orders, reconcile variances
- Excellent written and verbal communication skills
- Great attention to detail
- Operate office equipment and general computer applications
- Proficiency with computer software applications (e.g., Microsoft Office)
- High School Diploma or equivalent
- Six months healthcare industry experience
- Six months banking experience
- One year previous experience interacting with patients and customers
What We Do
Mercy Medical Center is a hospital and healthcare provider based in Cedar Rapids, Iowa, dedicated to delivering compassionate, high-quality patient care and community health services.
