Payment Optimization Manager

Data Analyst / Payments Optimization (APAC)

Location: Singapore /Shanghai (Hybrid within APAC)

The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners to help them grow.

WE ARE NUVEI. The Canadian fintech company accelerating the business of clients around the world. Nuvei’s modular, flexible and scalable technology allows leading companies to accept next-gen payments, offer all payout options and benefit from card issuing, banking, risk and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 47 markets, 150 currencies and 586 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally with one integration.

At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!

Your Mission

We’re looking for a payments optimisation expert to lead strategies that improve payment success rates for merchants across the Asia Pacific region. This role bridges analytics, cross-functional collaboration, and merchant engagement to drive measurable improvements in performance.

Responsibilities

• Partner with internal BI and cross-functional teams to develop and execute data-driven strategies that enhance payment success rates across APAC.
• Act as the go-to expert on payment success — both internally and externally — providing guidance on decline mitigation and optimisation best practices.
• Monitor regional payment performance, identify key decline drivers, and implement targeted initiatives to reduce friction and improve conversion.
• Stay ahead of product launches, industry developments, and technology trends to assess their impact on payment outcomes and merchant performance.
• Translate complex payment insights into actionable recommendations, tools, and optimisation narratives tailored for merchant engagement.
• Collaborate closely with regional peers to share learnings, align on initiatives, and leverage best practices across teams.
• Represent the voice of the merchant — capturing feedback and performance insights to inform product strategy and roadmap decisions.

• Min 3 years of experience in payments, operations, or strategy — with a strong focus on payment performance and optimisation — at a leading technology company or payments-focused consultancy.
• Experience in Using Sales Force
• Experience in Power BI reporting
• You enjoy working in uncertain situations, and you can deal with ambiguity
• You're an excellent communicator who can build relations at all levels
• Self-starter with the ability to drive initiatives and deliver results independently.
• Comfortable presenting to external stakeholders, particularly merchants.
• Excellent written and verbal communication skills, with the ability to translate complex data into clear insights.
• Strong analytical skills with experience in data processing and performance analysis.
• Proficiency in Mandarin (spoken and written) required.
• Willingness to travel occasionally within the Asia Pacific region. (<10%)

Nuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.