Job Description
We are looking for a Product Specialist to join one of our Central teams focused on Tooling Excellence.
This role offers an exciting opportunity to drive impactful projects that improve processes and tools, delivering measurable results for our operations and customers. If you enjoy solving complex problems, collaborating across teams, and turning data-driven insights into actionable improvements, we’d love to hear from you!
In this role, you'll add to Wise mission by:
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Deliver Process and Tooling Improvements: Lead medium-sized projects from start to finish, including scoping problems, planning timelines, collaborating with teams, and ensuring timely delivery of solutions.
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Optimize Processes: Identify inefficiencies in current processes, propose solutions based on data and feedback, and design improvements to increase team efficiency.
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Use Data to Drive Decisions: Analyze performance metrics and trends to monitor project success, identify risks, and provide updates to stakeholders.
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Collaborate Across Teams: Work closely with product, engineering, and operations teams to implement new tools or enhance existing ones, ensuring alignment with company goals.
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Support Stakeholders: Translate customer and team needs into actionable requirements, helping operational teams execute solutions that reduce manual work and improve the user experience.
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Manage Risks: Partner with risk teams to ensure compliance and mitigate potential challenges related to tools and processes.
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Communicate Effectively: Share updates, present results, and maintain alignment with internal and external stakeholders throughout project lifecycles.
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Mentor Team Members: Contribute to the development of peers and junior team members through knowledge sharing and guidance.
We’re looking for someone who brings:
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Product Sense: Strong understanding of user needs, with the ability to design and improve processes and tools that enhance the customer experience while meeting business objectives.
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Project Management: Proven experience managing projects end-to-end, including scoping, planning, and stakeholder coordination.
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Analytical Skills: Proficiency in SQL and data tools to set KPIs, track progress, and measure outcomes.
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Problem-Solving: Strong ability to break down complex challenges into actionable solutions aligned with business goals.
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Stakeholder Engagement: Excellent communication skills to influence, align, and collaborate across diverse teams.
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Process Design: Experience optimizing workflows and tools to enhance efficiency and user experience.
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Ownership: Proactive in driving initiatives and taking accountability for results.
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Adaptability: Resilience in navigating change and adjusting priorities in a dynamic environment.
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Team Collaboration: Experience mentoring or supporting team members to foster growth and knowledge sharing.
Additional information:
- This role is only open to Singapore citizens and PRs only - no sponsored visas
- You should have 3-5 years of relevant working experience
Why Join Us?
This is a unique opportunity to make a tangible impact on processes, tools, and customer experiences while developing your skills in a collaborative, innovative, and fast-paced environment.
Along with your resume, please submit a cover letter explaining why you’re excited to join Wise and how your skills and experience align with this role. Please note that applications without a cover letter will not be considered.
Additional Information
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For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
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What We Do
We’re making a positive, irreversible change in the world of finance. Together.
People on every continent around the world are choosing Wise to help them live, travel and work internationally. We’re the fairest, easiest way to send money overseas.
Built by and for people who live global lives, we make sending money abroad up to 8 times cheaper than the bank. This is money without borders - instant, convenient, transparent and eventually free.
For our customers, using Wise is as simple as sending money from A to B, but behind our app and website is a complex engine of currencies and routes, that’s being designed, built and powered by our talented teams in cities around the world.
We’re just at the beginning of our story and we’re growing at an incredible pace. We won’t stop until anyone, anywhere can send, spend and receive money wherever they are, whatever they’re doing. There’s still heaps to do and we can’t do it alone.
Why Work With Us
We are a mission-driven company, looking to change banking for the better. Current banking systems don’t let us send, spend or receive money across borders easily. Or quickly. Or cheaply. So, we’re building a new one. If you're looking for an autonomous work environment, where you'll face cool challenges, learn and grow, you'll like working at Wise
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Here at Wise we have a hybrid working model – a mix of working from home and from the office. Wisers can also work remotely for 90 days a year. By ‘remote’ we don’t just mean from home, but from wherever in the world you choose to!
