Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe’re looking for a Head of Global Processing to lead the engine room of our money movement!
As the Head of Global Processing, you will be responsible for the strategic direction of our global money movement guaranteeing the seamless flow of customer funds. You aren't just managing queues; you are building a world-class operational machine that offers a seamless customer experience 24/7.
What You’ll Be Doing:
- Set the Global Strategy: Define and own the end-to-end operating model for Global Processing, ensuring our 24/7 coverage is resilient and scalable.
- Lead Senior Leaders: Manage and develop a team of senior leaders (L6s), fostering a culture of high accountability, rigour, and proactive problem-solving.
- Own Operational Discipline: Hold the line on SLA governance and KPI optimization, using data-driven insights to drive continuous improvement.
- Capacity & Resilience Planning: Oversee global workforce strategy and site capacity, ensuring we manage critical operational queues with precision, regardless of volume volatility.
- Proven Senior Leader: A proven senior leader with experience in leading and scaling multi-layered organizations across different geographies and time zones.
- Systems Thinker: You view the end-to-end movement of customer funds as a holistic, global ecosystem. You have a deep intuition for how 24/7 coverage, operational precision, and quality metrics interact to create a seamless flow.
- Data-Driven Strategist: You are comfortable using tools like Looker or Superset to turn complex metrics into actionable global roadmaps.
- Operational Rigour: You have a track record of bringing discipline to high-volume operations
- Exceptional Influencer: You can navigate a complex matrix and build trust with executive stakeholders to resolve cross-team challenges.
If you're interested, please apply by submitting your CV latest by 29th of May EOD.
Note: Shortlisted candidates will be asked to complete a brief 1-page strategic vision home task.
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
What the Team is Saying
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Wise Compensation & Benefits Highlights
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Leave & Time Off Breadth — Global minimum of 33 paid days off (36 in U.S. hubs) plus a 6‑week paid sabbatical every four years and extras like volunteer or “Me” days indicate substantial time‑off depth.
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Parental & Family Support — A global minimum of 18 weeks fully paid parental leave for birth or adoption after one year, along with adoption and fertility support, underscores robust family support.
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Flexible Benefits — Work‑from‑anywhere up to 90 days per year after six months and flexible working principles provide notable geographic mobility and scheduling latitude.
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What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
