In this role, you will:
- Support and enhance relationships with business and product leaders at the payment networks
- Understand the product and business roadmaps for Payment Network partners and provide guidance to merchant services product and business leaders
- Partner with stakeholders across the bank to evaluate and co-develop business cases and requirements for Payment Network related business opportunities.
- Engage with Merchant Services leaders to understand ongoing go-to-market strategy for Small Business and Commercial/Corporate client segments and incorporate into overall payment network strategy and prioritization
- Partner with the product team to establish an internal merchant services product roadmap for all new payment network business initiatives
- Work with the brands and internal partners to address payment network related business, compliance and/or technical questions. Coordinate escalations, obtain answers, and generally facilitate issue resolution related to Payment Networks.
- Provide inputs to Payment Network Update team on semi-annual releases and ongoing changes, provide subject matter expertise into mandate requirements, identify and communicate business and client related impacts of new network rules
- Monitor business programs and reporting for the Payments Networks including trend analysis, customer experience, operational metrics, and control environment
- Develop and manage Payment Network incentive programs to effectively bolster product or market development
- Serve as an expert advisor to leadership
- 7+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 6+ years of merchant acquiring experience with major payment networks (Visa, Mastercard, Amex, Discover), including direct work in Payment Network Compliance and/or Payment Operations
- Strong knowledge of the merchant acquiring and payments ecosystem, including Card Brand compliance requirements, operating rules, controls, and regulatory expectations
- Proven ability to evaluate and scale compliance programs and business initiatives, translating complex requirements into practical guidance for non-Compliance partners
- Demonstrated leadership in escalation and issue management, including assembling and leading cross-functional teams to resolve complex problems
- Exceptional stakeholder management and communication skills, with the ability to influence and present clearly to peers, senior leaders, and executive audiences
- Ability to operate as a trusted business partner across product, operations, technology, risk, legal, finance, sales, controls, and executive leadership
- Strong analytical capabilities, including monitoring and analyzing performance data in real time and over time to drive informed recommendations
- Experience working within a strong controls and compliance environment, including process mapping and control development
- Demonstrated project and program management experience, including building, scaling, and sustaining programs
- Working knowledge of Agile delivery methodologies and tools, such as Jira and Confluence
- Intermediate proficiency in Microsoft Word, PowerPoint, Excel, and AI tools
- Highly collaborative, adaptable team player with a passion for payments, fintech, and third-party/compliance risk management, and an eye toward the future of payments
- This position offers a hybrid schedule with onsite presence at one of the listed locations
- This position is not eligible for Visa sponsorship
9 Apr 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
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What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
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We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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