Payment Lifecycle Analyst

Job Description
Job Summary:
Join the Payment Lifecycle under Commercial & Investment Bank! Our Trade Lifecycle Analyst is at the heart of ensuring that every trade is executed flawlessly from inception to settlement. With a keen eye for detail and a deep understanding of the trade lifecycle, they play a crucial role in optimizing our trading operations.
The Payment Lifecycle Analyst will be responsible in managing day-to-day operations for FXPM services. You will also be part of a high-impact team overseeing delivery of functional initiatives on People, Process and Technology with senior leadership visibility.You are also expected to work with a team of stakeholders across multiple groups including the front office, product development, core operations, technology, Client Service partners on function-wide initiatives, meet and exceed Key Performance Indicators as documented in the Performance Management Objectives
Job Responsibilities:

• Manage the day-to-day Operations for FXPM services
• Understands and knows how to process different Payment Clearing systems and SWIFT message types (such as MT100 series and MT200 series) particularly those involving FX conversions.
• Collaborates with global partners to meet client deliverables with a high level of urgency and accuracy
• Conduct regular review of processes and help analyze FX infrastructure to determine gaps or opportunities for productivity
• Engage with all team members and help drive people agenda initiatives as determined by the function and the corporate center
• Participate in the execution of tactical and strategic projects and ensure deliverables are met with the appropriate due diligence
• Provide transparency to management through required BAU performance metrics (e.g. productivity, SLA, error reporting, etc.)
• Participate in issue resolution from clients, business partners and other internal function and promptly escalate to line management where applicable
• Participate in meetings at the operational and project level, where applicable
• Demonstrate ability to represent team in key senior meetings within the function
• Understand resiliency planning and ensure successful resiliency testing results and execution

Required qualifications, skills and capabilities:

• Minimum 3 years of banking operations experience particularly in FX processing or Payments processing at a supervisory role
• A proven experience in executing highly technical operational processes and sustained delivery of services to clients while ensuring compliance with internal policies and procedures, and driving process improvements
• Good balance between analytical skills and interpersonal skills
• Demonstrate ability to face off very demanding stakeholders and ability to participate in large scale impact program execution
• Strong understanding of the Cash and FX transaction lifecycle & cash management
• Strong problem solving skills to identify, understand and address operational and technical issues
• Proficient in computer applications including MS Office applications and other common business enterprise software
• Basic understanding on SWIFT, Account reconciliation or FX products
• Good written and oral communication

Preferred qualifications, skills and capabilities:

• Knowledge in automation tools such as Alteryx, UIPath, Tableau, etc. is a plus but not required
• Working knowledge in common business process improvement tools such as Lean Sigma is a plus but not required

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.