For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.
Optum Serve helps federal agencies and communities across the nation tackle some of the biggest challenges in health care. With trillions of dollars spent on health care annually, in the United States, the potential for abuse is staggering. Even worse, the lives of millions of patients hang in the balance.
Join Optum Serve as a Payment Integrity (PI) Analyst where you will be responsible for identification, investigation and prevention of healthcare Fraud, Waste, and Abuse (FWA) The Sr. PI Analyst will utilize claims data, applicable policy and guidelines, and other sources of information to identify aberrant billing practices and patterns. The PI Analyst is responsible for conducting investigations which will require the gathering of all relevant facts, records and/or other relevant documentation.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Validate and investigate referrals of fraud, waste, and abuse (FWA)
- Detect fraudulent activity by beneficiaries, providers, and other parties against the government contracts
- Develop and deploy the most effective and efficient investigative strategy for each investigation
- Maintain accurate, current, and thorough case information in the case tracking system
- Collect and secure documentation or evidence and prepare summaries of the findings
- Collect, collate, analyze, and interpret data relating to fraud, waste, and abuse referrals
- Document and report financial impact of investigation outcomes
- Support and gather responses to subpoenas received from federal law enforcement and other legal entities
- Ensure compliance of applicable federal/state regulations or contractual obligations
- Collaborate with internal business partners to help drive the investigation process
- Collaborate with a variety of external sources to identify current and emerging patterns and schemes related to fraud, waste, and abuse (e.g., NHCAA, law enforcement)
- Participate in any audits requested by the government
- Comply with goals, policies, procedures, and strategic plans as delegated by leadership
- Collaborate with federal partners, to include attendance at workgroups, regulatory meetings, requests for information, or case discussions
- Communicate effectively, including written and verbal forms of communication
- Manage and prioritize assigned caseloads to meet required turnaround time
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of experience in health care fraud, waste, and abuse (FWA)
- 3+ years of experience conducting or managing comprehensive research to identify billing abnormalities, questionable billing practices, irregularities, and fraudulent or abusive billing activity
- Experience gathering information for and responding to subpoenas
- Experience with federal FWA programs and contracts
- Demonstrated knowledge of applicable medical terminology and coding guidelines (e.g., CPT, HCPCS, ICD-9, ICD-10)
- Demonstrated understanding of how claims are processed and adjudicated
- Demonstrated understanding and navigation of claims processing platforms
- Proven critical thinker
Preferred Qualifications:
- Accredited Health Care Fraud Investigator (AHFI)
- Certified Fraud Examiner (CFE)
- 3+ years of experience developing investigative strategies
- Advanced knowledge and experience of Statistical Analysis
- Proficiency in performing financial and statistical analysis including statistical calculation and interpretation
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment
Skills Required
- 3+ years of experience in health care fraud, waste, and abuse
- 3+ years of experience conducting or managing comprehensive research to identify billing abnormalities, questionable billing practices, irregularities, and fraudulent or abusive billing activity
- Experience gathering information for and responding to subpoenas
- Experience with federal fraud, waste, and abuse programs and contracts
- Knowledge of medical terminology and coding guidelines, including CPT, HCPCS, ICD-9, and ICD-10
- Understanding of how claims are processed and adjudicated
- Understanding of and ability to navigate claims processing platforms
- Critical-thinking skills
- Accredited Health Care Fraud Investigator certification
- Certified Fraud Examiner certification
- 3+ years of experience developing investigative strategies
- Advanced knowledge and experience of statistical analysis
- Proficiency in financial and statistical analysis, including statistical calculation and interpretation
Optum Compensation & Benefits Highlights
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Parental & Family Support — Paid parental leave (six weeks), paid caregiver leave (up to two weeks), Bright Horizons back-up care, and adoption assistance up to $10,000 are prominently included. Feedback suggests these family supports meaningfully aid work-life balance and are often highlighted as strengths.
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Retirement Support — A 401(k) with company match is available to all employees, including part-time staff, alongside other financial protections like disability and life insurance. Feedback suggests broad access and matching make retirement support a core pillar of the package.
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Equity Value & Accessibility — An Employee Stock Purchase Plan offers discounted company stock, with some roles also eligible for sign-on or performance bonuses. Feedback suggests the ESPP is a standout financial perk that helps employees build ownership over time.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.