About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.About the Role
The Paymaster is responsible for ensuring the accurate and timely processing of payroll while maintaining compliance with company policies and local regulations. This role plays a critical part in supporting payroll operations and delivering exceptional internal service to employees across the hotel.
What you will do
- Process monthly payroll accurately and within established timelines.
- Maintain employee payroll records, deductions, allowances, and benefits.
- Ensure compliance with company policies, labor laws, and payroll procedures.
- Prepare payroll reports, reconciliations, and supporting documentation.
- Coordinate with People & Culture(HR) and Finance teams on payroll-related matters.
- Handle employee payroll inquiries professionally and confidentially.
- Support audits and ensure payroll documentation is maintained accurately.
- Utilize payroll and HR systems to ensure data integrity and efficient processing.
What you will bring
- Previous experience in a payroll, paymaster, finance, or accounting role.
- Good understanding of payroll regulations and accounting principles.
- Strong attention to detail and organizational skills.
- Ability to handle confidential information with discretion.
- Proficiency in Microsoft Excel and financial reporting tools.
- Excellent communication and interpersonal skills.
- Excellent project management, problem-solving, and stakeholder management skills.
- Ability to work effectively in a dynamic pre-opening environment and adapt to changing priorities.
- Excellent communication and interpersonal skills with the ability to influence and collaborate across all levels of the organization.
- Fluent in Japanese, both written and spoken; English language capability is highly desirable.
What we offer:
- Competitive Salary, wages, and a comprehensive benefits package
- Excellent Training and Development opportunities
- Complimentary Accommodation at other Four Seasons Hotels and Resort
- 50％F&B outlet discount for other Four Seasons Hotel in Japan.
- Complimentary Dry Cleaning for Employee Uniforms or Business Attire
- Complimentary Employee Meals
- Social insurance
- Define contribution benefit
- Yearly health checks up
Schedule & Hours:
- This is a full-time position.
- 40 working hours per week.
- 10 days off every month except February (9 days)
* Successful candidates must possess legal work authorization for Japan.
Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.
Skills Required
- Previous experience in a payroll, paymaster, finance, or accounting role
- Understanding of payroll regulations and accounting principles
- Strong attention to detail and organizational skills
- Ability to handle confidential information with discretion
- Proficiency in Microsoft Excel and financial reporting tools
- Excellent communication and interpersonal skills
- Project management, problem-solving, and stakeholder management skills
- Ability to work effectively in a dynamic pre-opening environment and adapt to changing priorities
- Ability to influence and collaborate across all organizational levels
- Fluent Japanese, written and spoken
- English language capability
- Legal work authorization for Japan
Four Seasons Hotels and Resorts Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Four Seasons Hotels and Resorts and has not been reviewed or approved by Four Seasons Hotels and Resorts.
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Healthcare Strength — Healthcare is considered robust at certain properties, with examples like fully employer-paid basic individual medical coverage in Minneapolis and included vision coverage, though dental and dependent coverage may require employee contributions. Feedback suggests these offerings stand out within hospitality.
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Retirement Support — Retirement programs are viewed favorably where 401(k) plans with matching contributions are offered, such as a 4% match after one year at the Minneapolis property. Participation options for full-time, part-time, and on-call employees at some locations reinforce the perceived strength.
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Leave & Time Off Breadth — Paid time off and fully paid parental leave are highlighted at some properties, with Napa Valley listing eight weeks of paid parental leave. These policies contribute to a perception of comprehensive leave benefits where available.
Four Seasons Hotels and Resorts Insights
What We Do
Four Seasons Hotels and Resorts opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com and follow @FourSeasonsPR on Twitter.
